eolesen's Recent Activity

  1. eolesen replied to the thread Poor Customer Service on a Premium Flight--Comments Please.

    Once the merger happened and AA's agents unionized, any remaining customer service on the ground went in the toilet. People love flying...

    Sep 16, 2019 at 8:39 PM
  2. eolesen replied to the thread United Spreads Its wings in Houston.

    They also opened a new office complex in downtown Houston about 18 months ago. Seems they still do a bunch of IT and other functions...

    Sep 16, 2019 at 8:33 PM