Dog Wonder
Veteran
Why is everybody always picking on me?
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
The flights are slam full. For 2010 we will rank at the top of the industry for on-time performance, completion factor, and baggage handling .... and near the top for fewest consumer complaints? Am I missing something? :huh:
Yes perception. The public does not percieve it like that.
Well, like I said, I believe in honesty .... you certainly were when you choose your board user name ....
If US Airways wanted to improve their image they would invest more in the airline. How about investing in your employees? When you have agents that are working as part of a skeleton crew for an extremely low wage what do you expect? When you have flight attendants working longer, harder days for a lot less pay what do you expect but abbreviated service at times? It's not to slight the customer in their eyes but when you have a management team that doesn't always deliver you can't preach for your employee to. Food for thought there. Two wrongs don't make a right but it's pretty much the way it is. Look no further than Southwest to see how a successful airline should be run. US needs to improve their relations with it's employees, define it's niche and stick with it. People view US as a last resort in many cases. They view it as a beaten up, crusty airline that went bankrupt and now rapes and steals from it's customers through all the hidden fees to make it by. They view US as being filled with rude employees out to screw them any chance they get while being forced through crappy terminals and spruced up airplanes that have the appearance of a cheap wallpaper job. Again, US needs to look no further than Southwest to improve it's image. US is the leader of NOTHING positive in the airline industry. US is always in a race to the bottom and NEVER envied by anyone. Once, just ONCE I'd like to throw on my Stan Herman QVC uniform and feel semi-proud to go to work and say, "Yes, I work for US Airways." It's been a long time.
If US Airways wanted to improve their image they would invest more in the airline. How about investing in your employees? When you have agents that are working as part of a skeleton crew for an extremely low wage what do you expect? When you have flight attendants working longer, harder days for a lot less pay what do you expect but abbreviated service at times? It's not to slight the customer in their eyes but when you have a management team that doesn't always deliver you can't preach for your employee to. Food for thought there. Two wrongs don't make a right but it's pretty much the way it is. Look no further than Southwest to see how a successful airline should be run. US needs to improve their relations with it's employees, define it's niche and stick with it. People view US as a last resort in many cases. They view it as a beaten up, crusty airline that went bankrupt and now rapes and steals from it's customers through all the hidden fees to make it by. They view US as being filled with rude employees out to screw them any chance they get while being forced through crappy terminals and spruced up airplanes that have the appearance of a cheap wallpaper job. Again, US needs to look no further than Southwest to improve it's image. US is the leader of NOTHING positive in the airline industry. US is always in a race to the bottom and NEVER envied by anyone. Once, just ONCE I'd like to throw on my Stan Herman QVC uniform and feel semi-proud to go to work and say, "Yes, I work for US Airways." It's been a long time.
I knew this thread would be right up your drag queen alley. Please for the sake of all of your coworkers, take you and your attitude to another profession. You're a nightmare to fly with, and your reputation is long and wide.Unless they are retired we have 737's on the west that don't even have individual air vents to adjust above your seat. What kind of third world airline is this? That's what I'd be saying if I were a paying passenger sweating on a plane in PHX. We have come a long way since Tempe took over and 'RE-BRANDED' the airline. This company STILL doesn't know what it is, who it wants to attract or what it wants to be. This airline is in limbo wanting desperately for someone to hook up but nobody will or has a desire.
I knew this thread would be right up your drag queen alley. Please for the sake of all of your coworkers, take you and your attitude to another profession. You're a nightmare to fly with, and your reputation is long and wide.
Please for the sake of all of your coworkers, take you and your attitude to another profession.