All Delta flights grounded due to computer outage

Discussion in 'Delta Air Lines' started by jimntx, Aug 8, 2016.

  1. jimntx

    jimntx Veteran

    Joined:
    Jun 28, 2003
    Messages:
    11,096
    Likes Received:
    3,283
    Started overnight.  Evidently computer failure is systemwide.  Flights that were already in the air are being allowed to continue to their destinations, but no flights are being allowed to take off.
     
    https://gma.yahoo.com/delta-airlines-grounds-flights-due-global-computer-outage-094507616--abc-news-topstories.html#
     
    First Southwest.  Now Delta.  Wonder if this is a series of hacking incidents???  AA and United next?
     
  2. jimntx

    jimntx Veteran

    Joined:
    Jun 28, 2003
    Messages:
    11,096
    Likes Received:
    3,283
    8:10AM. Just saw banner on another website that said "limited number of flights" now being allowed to take off.  Let's hope this ends soon.
     
  3. FrugalFlyerv2.0

    FrugalFlyerv2.0 Veteran

    Joined:
    Oct 29, 2003
    Messages:
    2,930
    Likes Received:
    3,414
    I'm not sure about the hacking.  I think on their spacebook page DL said it was due to a power outage in ATL at 2:30 a.m..  But I'm curious:  no back up(s)?  Or what happened (back ups not kicking in)?  Yes, I  know it's a little more complicated than rebooting a laptop ........ and it looks like at this time ops are re-starting.
     
  4. swamt

    swamt Veteran

    Joined:
    Oct 23, 2010
    Messages:
    11,376
    Likes Received:
    4,634
    I hope Delta has a quicker recovery than we did. I forget the total number of flights grounded for us but was a few thousand or more.  I just saw on the news that Delta is already up and running just don't know how long until back to norm.  I too was wondering if this is "hack" job from the outside, but so far sounds like just a power outage at HDQ.  It may take a day or two to get back to norm. Good luck guys, I would be willing to bet that Delta is much much more prepared for something like this than SWA was. Our CEO and COO took some major hits over our outage...
     
  5. USFlyer

    USFlyer Veteran

    Joined:
    Aug 19, 2002
    Messages:
    2,084
    Likes Received:
    292
    What's odd is any major data center typically has its own generator-based power backup.  Even if the power is down in a major area, a data center shouldn't shutdown, unless perhaps the power outage lasts days.  Something smells fishy.
     
  6. FWAAA

    FWAAA Veteran

    Joined:
    Jan 5, 2003
    Messages:
    10,251
    Likes Received:
    3,900
    New York Times had this to add:

    http://www.nytimes.com/aponline/2016/08/08/world/europe/ap-eu-delta-outage-.html

    It's surprising to me that large organizations like major airlines don't seem to have adequate redundancies built into their networks.
     
  7. FWAAA

    FWAAA Veteran

    Joined:
    Jan 5, 2003
    Messages:
    10,251
    Likes Received:
    3,900
    Wonder if anybody at Delta wishes that Anderson had not burned the bridge between DL and AA over AA's "excessive" reliance on DL for recovery from service failures? AA probably doesn't have lots of empty seats, but every little bit helps when things go upside down like this.

    http://www.wsj.com/articles/deltas-outage-frustrates-passengers-1470674797
     
    • Like Like x 2
  8. topDawg

    topDawg Veteran

    Joined:
    Nov 23, 2010
    Messages:
    2,914
    Likes Received:
    2,319
     
    Delta/Anderson burned all the bridge eh? 
     
    Not even remotely close to the real story. Amazing United and Delta could work out an agreement with the same big bully at CEO.  :rolleyes:  :rolleyes:
     
    anyways. The interlines don't do much in this situation. Highly unlikely anyone has many if any seats to help Delta out right now. 
     
     
     
     
    Best of luck to all the employees out there. Yesterday was a **** show and I don't think today(at least the start) is going to be a ton better. 
     
  9. xUT

    xUT Veteran

    Joined:
    Dec 28, 2009
    Messages:
    7,648
    Likes Received:
    3,791
    EXCLUSIVE: Chinese Hackers Sold Delta Airline Vulnerabilities on Black Market
     
    :ph34r: I didn't see anything...
     
    • Like Like x 1
  10. Kev3188

    Kev3188 Veteran

    Joined:
    Oct 5, 2003
    Messages:
    18,048
    Likes Received:
    9,375
    I can't wait to try and fly home this week...
     
  11. jcw

    jcw Veteran

    Joined:
    Aug 12, 2004
    Messages:
    2,053
    Likes Received:
    2,716
    DL I'm sure had pretty good state of the art backup etc - what will end up coming out is some freak series of events that triggered the dusruption - for example the generators kicked but then had a failure - or several components got fried which should not have happened - when apps shut down unexpectedly bad things happen

    To me this is an accident that DL and everyone else will learn from as well
     
  12. jimntx

    jimntx Veteran

    Joined:
    Jun 28, 2003
    Messages:
    11,096
    Likes Received:
    3,283
    My sister-in-law had to fly DL yesterday.  Not good.
    1.  Got up at 3am, checked computer, flight from HSV-ATL is a go.
    2.  Drove 50+ miles to HSV to be told on arrival that the flight was cancelled.  No seats available from HSV or BHM.
    3.  She checked computer from her phone.  Seats available on BHM-ATL.
    4.  Asked HSV agent again about availability.  When told computer said seats available, agent suddenly found a seat and switched her to the BHM flight.
    5. Drove 100 miles to BHM.  At BHM she was assured she would make her connection to ATL-SEA flight.
    6.  At ATL at approx. 9am, told SEA flight cancelled.
    7.  Finally left ATL for SEA at 5pm. 
     
  13. eolesen

    eolesen Veteran

    Joined:
    Jul 23, 2003
    Messages:
    14,973
    Likes Received:
    9,199
    Yep. They looked at the ratio of what AA was sending to DL, and VV, and decided they needed to raise the price AA was paying.

    The problem was that the number crunchers couldn't predict the future...

    What DL did was cancel their flood insurance because they hadn't seen a flood in years.

    Oh, there are seats available.

    I've heard from a dozen or so nonrevs at different airlines who couldn't fly their own airline because of DL (some got home on WN and AA **BECAUSE** DL didn't have agreements with them)
     
    • Like Like x 1
  14. topDawg

    topDawg Veteran

    Joined:
    Nov 23, 2010
    Messages:
    2,914
    Likes Received:
    2,319
     
    and did the same thing to United. 
    but some how they still have a deal. 
     
    Both sides are holding out on each other. 
     
  15. topDawg

    topDawg Veteran

    Joined:
    Nov 23, 2010
    Messages:
    2,914
    Likes Received:
    2,319
    Hope you haven't been working during this bro. I have heard ACS management has been doing more to work against everyone than help. 
     
    agreed. 
     
    hopefully a certain labor hating COO will lose his job too. (can I get a second? Kev?) 
     
     
    Sorry to hear that Jim. 
     
    • Like Like x 2

Share This Page