I was just watching the morning news on TV. The program had one of those scrolling trailers (called a chiron for you trivia buffs) along the bottom of the screen that mentioned various news highlights in general--i.e., "AMA makes official statement in opposition to the health care plan" sort of thing.
Now, to the point. One of the trailers said "Delta employee tells couple they would be arrested and their children put in foster care unless they gave up their toddler's paid for seat to another customer"!!! Another trailer said "Delta attempting to contact couple to make compensation."
Anyone else hear anything about this? Are we all in a competition to eliminate cordial customer service? At least they didn't drag the toddler down the aisle, or hit it with the car seat.
No, I don't know where or when it happened. But it was an NBC news program; so, I would think the basic story is true since Delta is attempting to make compensation.
Now, to the point. One of the trailers said "Delta employee tells couple they would be arrested and their children put in foster care unless they gave up their toddler's paid for seat to another customer"!!! Another trailer said "Delta attempting to contact couple to make compensation."
Anyone else hear anything about this? Are we all in a competition to eliminate cordial customer service? At least they didn't drag the toddler down the aisle, or hit it with the car seat.
No, I don't know where or when it happened. But it was an NBC news program; so, I would think the basic story is true since Delta is attempting to make compensation.
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