I am confused as to why some gave you negativea for acknowledging the fact that Delta can do this.Kev3188 said:I was in ATL last month and saw a presentation by a member of the social media team. I also got to see them at work in our OCC. It was impressive. IAM sure they can pull it off.
Kev3188 said:Happy T-day to you too!
It's no secret that the company monitors a lot of sites (hi guys!). It is what it is.
As far as going after a specific employee due to a tweet? I would certainly hope not, but anything is possible, I 'spose...
That said, I really think this initiative is far more focused on fast/effective customer service resolution that anything else, and that is something I really support.
eolesen said:You should have just left it at trust no company.
Amazon Airlines is coming? Or are they going to open warehouses that are within 48 hours by truck from any market?eolesen said:UPS is the only safe one in your list, and even they could be at some risk once Amazon launches its own logistics network.