Frequent Flyer Movement Takes on Southwest Airline's Unseating of AirTran ... - The Open Press (pres

[PA16]

Frequent Flyer Movement Takes on Southwest Airline's Unseating of AirTran ...
[size="-1"]The Open Press (press release)
[size="-1"]The airline assigned Leader the frequent flyer number ending “00000001â€￾ and even provided free lifetime flight privileges to his dog named “AirTranâ€￾ in ...[/size]
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[size="-1"]and more »[/size][/size]

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[BoeingBoy]

I suspect that they're fighting a losing battle. A pretty small minority of Airtran passengers fighting for the perks (extra legroom/bigger seat) at the expense of the large majority who have industry standard pretty tight legroom (30 to 31" pitch). WN gives everyone at least 32". So 9% or so of Airtran passengers lose while everyone else gains by eliminating the bigger seats up front.

WN didn't become the biggest carrier in the world before the DL/NW and UA/CO mergers, measured by passengers carried, by not catering to the relative few who want the extra perks but by offering everyone a decent (if no frills) product at a reasonable price.

Jim