True, La, but I'm thinking that DP has already decided for you. He's convinced that the masses will tolerate a minimum level of service and amenities..."all they want is a cheap ticket. I think he's going to find himself in the "wrong" corner. The Asian airlines skimp neither on food nor comfort--such as, instead of the passenger having to wait 30 minutes to get an answer from the Lower Slobbovian speaker, the flight attendant you asked in the first place speaks fluent Lower Slobbovian. One can make the argument that the Asian airlines have an unfair advantage because the cabin crews are paid at a much lower(from what I hear) pay rate much lower salaries to cabin crew. However, just being nice to passengers goes a long way. I flew on AA from LAX to AKL and back through SYD in January and February. As a retired flight attendant I tried to be as trouble-free as possible. Not one of the working flight attendants seemed to show any interest in communicating with any of the passengers beyond the minimum required to do the job.