HHD's

Status
Not open for further replies.

Hope777

Veteran
Aug 19, 2002
2,053
490
www.usaviation.com
Well I flew US a little over a Month Ago and made TWO Purchases on the same flight. To date, the purchases have yet to hit my Card. I had almost $30.00 in charges and have heard others claim to not have been charged between $50 - $70 for Purchases made on board our aircraft. So my question, HOW MUCH MONEY HAVE WE LOST BECAUSE OF THE HHD'S ?
 
Well I flew US a little over a Month Ago and made TWO Purchases on the same flight. To date, the purchases have yet to hit my Card. I had almost $30.00 in charges and have heard others claim to not have been charged between $50 - $70 for Purchases made on board our aircraft. So my question, HOW MUCH MONEY HAVE WE LOST BECAUSE OF THE HHD'S ?


OHHHH DEAR! Once again the high cost of cheap has reared its ugly head. Who wants to bet that US bought the cheapest system available figuring their Cracker Jack Box IT department could come up with work arounds and support an inferior solution to revenue collection.

As the say in OK, "Them boys is flat eat up with the dumb ###"
 
  • Like
Reactions: 2 people
Well I flew US a little over a Month Ago and made TWO Purchases on the same flight. To date, the purchases have yet to hit my Card. I had almost $30.00 in charges and have heard others claim to not have been charged between $50 - $70 for Purchases made on board our aircraft. So my question, HOW MUCH MONEY HAVE WE LOST BECAUSE OF THE HHD'S ?
I have heard the same thing from many pax on board my flights... Oh Well??? I am so glad I don't have to deal w/ the cash....
It was a pain... love the credit/debit concept... They will have to work it out.... if they don't Oh well.... have a drink on US !
 
My duty-free purchases have always promptly appeared on my credit card statements. Why the difference?
I am not familiar w/ duty free/ as we in dca don't get out much... ??? Do they use the HHD for Duty free???
If not we are saying that HHD purchase are not showing up>>>>
 
Two completely different devices. The device used for DF is quite nice, smart and uer-friendly. Owned and managed by the vendor.
Are people transmitting the previous sales before starting sales for the next flight? My greatest problem is having transmission errors. I wonder if the handhelds are getting overwhelmed with data due to excess data storage,. Anyone have any problems? Another thing is that the MarketPlace menu doesn't display the new snack box items which is causing some confusion among customers.
 
I believe the device has to to transmit the charge card data within xyz amount of hours after the purchase. If you are not getting billed, my guess would be that the device failed to transmit either by technical issue or by not being transmitted with the allotted time by FAs and or the company they are paying to transmit/care for the HHDs.
 
I believe the device has to to transmit the charge card data within xyz amount of hours after the purchase. If you are not getting billed, my guess would be that the device failed to transmit either by technical issue or by not being transmitted with the allotted time by FAs and or the company they are paying to transmit/care for the HHDs.

the info is only stored for x amount of time......the f/as need to transmit. I fly with lots that still don't want to do anything with the HHD. If it is not transmitted, info is gone
 
the info is only stored for x amount of time......the f/as need to transmit. I fly with lots that still don't want to do anything with the HHD. If it is not transmitted, info is gone

I doubt the "info is gone" - I mean seriously, it's probably archived into some 5th circle of purgatory or something. They are putting them up front now and these "specialists" have greeted my flights recently, a lot, to tinker with the HHD I'm assuming to transmit it or whatever since they don't always work in some cities.
 
So Bottom Line, How much Revenue have We LOST because of the HHD's ?
Just talked to someone who claimed to have over $100 worh of purchases on a Trans Con several months ago, who also was Never Billed.
 
So Bottom Line, How much Revenue have We LOST because of the HHD's ?
Just talked to someone who claimed to have over $100 worh of purchases on a Trans Con several months ago, who also was Never Billed.

What the hockey sticks did this person buy that tallied over a hundred dollars? That's a lot of ramen noodles and oatmeal...
 
Cocktails!!!!!

14 + cocktails????
Nevermind.
I'm gonna "Ask Inflight" about this one. I don't see anyone in the sand castle allowing money to not be collected because of some glitch or whatever. Think about it.
 
Status
Not open for further replies.