I'm only speaking as a customer. Boeing seems to be "slipping" in the quality and/or safety department. The 787 - grounded. The Max...a new airplane with a known defect...grounded. Then software fixes that break a previous software fix. I don't trust them anymore. I saw an Al Jazeera documentary on the 787 a few years ago. They had guys that build them saying that they wouldn't fly on one. A comment that was rather telling...one of the workers said "We don't build these to fly, we build them to sell". The Max proves he was right.