Recent content by jimcfs

May everyone have a safe and Merry Christmas. Hopefully Santa will be good to (most) everyone. :)

That's what Stubhub is for. There is no equivalent for airline tickets.

Here's one that I always liked when I could get it flying UA as a US gold... US needs to put a few rows similar to what JB and UA have up front, Economy +, with a few more inched of pitch and if possible, a blocked out middle seat. You could sell those for $20 a segment (or tiered based on...

And to take this analogy a step further, there has been little or no communication between management and the rank-in-file since Tempe took charge. They sure talk a good game as is apparent from the "town halls" and other meetings that have occurred over these years. However, we still have 2...

I'm "in between", meaning depending on the aircraft I might not need an extender and on others I'm an inch or two short. If you are in doubt, you could kindly mention it to a FA as you board the plane. If you sit down and find you'll need one, just stop a FA on their many passes and ask them...

A little birdie called me with the same report. Not good.

Seeing this guy's picture made me think of this song immediately. It's obvious he listens to (and may be the inspiration for) this version and not the Christmas classic original. If I had to sit next to this guy, I'd be freaked out.

This should help. From this 1/27/11 article, US Airways posts USD502m profit for 2010 (Bolding mine for clarity) Further, from the Guidance part of this article... I would assume that the bag fees and such are not a part of these numbers, which are the only reason US is profitable. So...

Perhaps instead of all the name-calling and finger-pointing that happens on this board, you should look at the real reasons why many former loyal US customers no longer fly US. As a example, here is a blog posting from this morning from someone (not affiliated with FFOCUS, BTW) who has flown...

A safe and Merry Christmas to everyone. Hope the New Year is better than this old one was.

I was thinking the same as SS255. Still, nothing but the best for you in the future.

+2

Just when the customer has thought they'd seen everything that US is capable of doing to them, the Sandcastle goes even lower, this time going after customers who purchased large amounts of DMs legitimately under a bonus promotion and then using them to provide tickets to other people, such as...

That hits it on the head for me. E+ has value, choice seats just means I get off the plane first. CS isn't worth it from the value perspective.

They even include a quiz to see if the CS staffer has learned anything.