Recent content by phlus2

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    US Airways lands lowest satisfaction ratings in flier survey

    How is that any different that any other legacy, all of which scored higher than US Airways? Continental - pay for a checked bag or two - pay for a middle exit row seat with limited recline - pay for meals on board - pay for in flight entertainment. United - pay for a checked bag or two - pay...
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    LUV BOS_PHL

    Yes but - I am Star Gold - live in Philly - and fly north to the Boston area for both business and pleasure. When flying on my own dime - I always book on WN because I can change my plans and don't have a $150 change fee plus any fare difference. Yes - if on business travel may still fly US for...
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    LUV BOS_PHL

    And don't forget that the US flights today are on much smaller aircraft than they were several years back.
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    US Baggage Charge Policy for Carry-ons

    OK - makes sense at a high level - BUT - who is policing all of the bags that are brought on board before I get on in group 4 to make sure that they are within the size limits? If you are giving people free checked baggage if they are within the size limits but charging those whose bags are...
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    Customer service success!

    It seems that Doug has succeeded in moving US even farther towards his goal - "Parker also said the industry puts too much focus on the customer" Had to fly on US yesterday as it was the only option from PHL to my destination. The customer service I witnessed was comical at best. The flight...
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    Silver is the new worthless....

    So can someone explain how this new boarding process is "improved"?
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    Celebrate CLT-CDG

    Offending post deleted by moderator. Then I guess I met your expectations - certainly something USAirways and their employees seem unable to do.
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    Celebrate CLT-CDG

    Oh good grief - who really cares?
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    There otta be a law.

    And again - your point is?
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    There otta be a law.

    Gotta love you all on this board - can't justify the company position - so attack the poster - just great.
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    There otta be a law.

    And your point is what? Nothing I post is made up - you couldn't make this stuff up if you tried - only the jokers that run this company can up with this stuff. So justify this post, from a company point of view.
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    USAirways may be #1 on time, but they are last in award availbility...

    And this is a surprise why? The airline tha despises customers makes the "free" tickets the hardest to get - imagine that!
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    There otta be a law.

    So on January 25 - booked 4 tickets round trip from PHL to DFW - at $395 each - plus taxes and fees. Today - the price is $218 round trip per person So - to "change" to the lower fare - on the exact same flights - costs $150 per person. And out of the kindness of their hearts - US will issue...
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    US Tanks in SmarterTravel.com Reader’s Choice Awards

    And what makes you think that a full plane means that it is full of people who like US Airways? Last we I had no choice but to fly on US - not because I chose too but because the fare was less than half of what the competition (United & Continental) was charging. I certainly didn't fly on US...
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    Please,,,Do Not Follow United's Bag Fees

    Whoever sets the fares - it still isn't the fault of the customer. At the end of the day - the Mgt. of a company has decided to sell their product for less than it costs them - either they figure they take a loss for awhile until the other guy goes out of business first and then they can raise...
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