AA Awards

Obviously they're using a non-standard methodology. 
 
You see, if you divide an arbitrary value assigned to customer satisfaction by the number of seats offered between JFK and LAX among all legacy carriers, and then multiply by the additional ASMs that DL has added in SEA between September 7, 2014 and March 3, 2015, then take the quartic root of that and then add the average number of times Richard Anderson uses the bathroom on Sundays, DL comes out on top in every category, including hotels.
 
Just pointing out the actual business facts here.
 
and what some people still can't accept is that you don't have to have the richest reward program if you can sell your seats for more money.

AA DOES NOT lead the industry in revenue production.
 
strangiatotheme said:
Obviously they're using a non-standard methodology. 
 
You see, if you divide an arbitrary value assigned to customer satisfaction by the number of seats offered between JFK and LAX among all legacy carriers, and then multiply by the additional ASMs that DL has added in SEA between September 7, 2014 and March 3, 2015, then take the quartic root of that and then add the average number of times Richard Anderson uses the bathroom on Sundays, DL comes out on top in every category, including hotels.
 
Just pointing out the actual business facts here.
Wait, you forgot to include the parameter for Mountain Dews served per available seat gallon.
 
AA wins.

DL doesn't serve Pepsi products. and likely never will.

btw, how many Mountain Dews do you pour in a typical 3 hour domestic flight, jim?

and the real question we want answered is if you serve more Coke or Dr. Pepper.
 
jim has to tell us the number mountain dews he serves.

If the number is 0, then we are down to a tie.

Since we know that jim is indisputably THE authority on AA onboard customer issues, his experience can be extrapolated to the entire AAirline.
 
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