Piney,
Not to take anything away from the company's handling of the entire situation, but the company has some obligation to all passengers. It shouldn't matter whether they paid for a FC ticket, a heavily discounted coach ticket, are on an award ticket, are on a non-rev pass, or are jumpseaters.
The union, on the other hand, only has an obligation to look out for those it represents - US pilots in the case of USAPA. That USAPA went above and beyond their obligation and looked out for the two jumpseat pilots is reason to give them extra kudos.
Jim