story here
Something special in the air: an amusing American Airlines training video in which a Miami-based flight attendant demonstrates his techniques for getting even with passengers who ticked him off.
A 7-minute, 40-second clip from the 20-minute video is now at the center of a federal copyright infringement case.
The mystery uploader is Gailen David, 38, of Coconut Grove, who has flown for AA for 19 years. David says the airline paid him to write the script for the video, based on his transformation from angry air steward to upbeat employee. David also co-stars in the video.
Something special in the air: an amusing American Airlines training video in which a Miami-based flight attendant demonstrates his techniques for getting even with passengers who ticked him off.
A 7-minute, 40-second clip from the 20-minute video is now at the center of a federal copyright infringement case.
The mystery uploader is Gailen David, 38, of Coconut Grove, who has flown for AA for 19 years. David says the airline paid him to write the script for the video, based on his transformation from angry air steward to upbeat employee. David also co-stars in the video.