Posted this on FT: Now its time to get burned here on USaviation.
topics I will cover today.
- The A320.
- The Shares Merge situation.
Having flown this past weekend from LAX-PHL-ORD I have some stuff I would like to say.
1) The A320 First Class configuration is definitely not as bad as many of you make it out to be. I think the whining factor is really sinking into many of you. While the left and right bin of First Class still have some equipment in them, it is not all that bad. The employees have not been complaining anymore, neither have the passengers. As Travis Christ has told us earlier last month, the remaining equipment will be relocated. The bulkheads are now cleaner than ever, new and fresh and Row 1 of First Class finally has a TV that is in a good position for passenger viewing. All 12 passengers were able to fit in all of their belongings
The lack of closet/hangers on wall is not as bad either. There is ample space for all coats and jackets to be hung behind row 3 of F. When my a lady felt cold later into the flight she did not have to bug the flight attendant or dig herself through the closet. She walked up and got the coat herself.
2) The employee situation in Shares was not as bad either. In LAX check-in was seamless and quick. HP and US agents were side by side assisting each other with the check-in process.
In PHL, although many domestic flights were moved to A terminal, my PHL-ORD was moved to A22, the agents had no problems with wait list, upgrades or boarding. Almost every gate had an HP agent along with one or two US agents working the system. Both airlines' agents asked each other questions and worked together. The HP agent learned about US legacy boarded pax and cleared upgrades and vice versa.
Furthermore, the usairways.com website is working much better now and that is thanks to the Shares system merge. All problems set aside, the usairways.com website LOOKS appealing.
While I understand there are still reasons we are not 100% with the great airline US Airways is, some of you folks made a smokescreen for first timers like myself trying the A320. The plane is great and I will be taking it again on an upcoming SJU trip in April.
topics I will cover today.
- The A320.
- The Shares Merge situation.
Having flown this past weekend from LAX-PHL-ORD I have some stuff I would like to say.
1) The A320 First Class configuration is definitely not as bad as many of you make it out to be. I think the whining factor is really sinking into many of you. While the left and right bin of First Class still have some equipment in them, it is not all that bad. The employees have not been complaining anymore, neither have the passengers. As Travis Christ has told us earlier last month, the remaining equipment will be relocated. The bulkheads are now cleaner than ever, new and fresh and Row 1 of First Class finally has a TV that is in a good position for passenger viewing. All 12 passengers were able to fit in all of their belongings
The lack of closet/hangers on wall is not as bad either. There is ample space for all coats and jackets to be hung behind row 3 of F. When my a lady felt cold later into the flight she did not have to bug the flight attendant or dig herself through the closet. She walked up and got the coat herself.
2) The employee situation in Shares was not as bad either. In LAX check-in was seamless and quick. HP and US agents were side by side assisting each other with the check-in process.
In PHL, although many domestic flights were moved to A terminal, my PHL-ORD was moved to A22, the agents had no problems with wait list, upgrades or boarding. Almost every gate had an HP agent along with one or two US agents working the system. Both airlines' agents asked each other questions and worked together. The HP agent learned about US legacy boarded pax and cleared upgrades and vice versa.
Furthermore, the usairways.com website is working much better now and that is thanks to the Shares system merge. All problems set aside, the usairways.com website LOOKS appealing.
While I understand there are still reasons we are not 100% with the great airline US Airways is, some of you folks made a smokescreen for first timers like myself trying the A320. The plane is great and I will be taking it again on an upcoming SJU trip in April.