Just checking in for a U flight at MEM, and another preferred passenger was there - not sure what he was doing, but they explained some of the restrictions on non-refundable tickets and he said no way. And I saw him walk over to the NWA counter.
The counter agents were still scratching their heads and trying to figure out how this was going to improve things.
Also front page of USA Today on U''s new policy but they seemed to put a positive spin on it - I don''t see that happening
The counter agents were still scratching their heads and trying to figure out how this was going to improve things.
Also front page of USA Today on U''s new policy but they seemed to put a positive spin on it - I don''t see that happening