I really don't understand what US is doing with their terminals in two cities where they currently, or are going to be in the near future, operate 40+ flights per day. Upon further review:
MCO:
At the ticket counter, you can't even be helped by a real agent anymore... it is literally impossible. The damn kiosks are in front of every position, and most of the time they don't work for me in MCO.
Moving up to the gate area, it still looks as if the hurricanes blew through there last week. Every ceiling tile is still missing in the US corridor. I decided to take a walk through the NW/UA/DH gate areas, and although there are still some tiles missing there, it isn't nearly as bad. I don't know if it is on the airport authority to fix things, but US should reallly put some pressure on. US color scheme also has not been removed from the gates they gave up to DH.
Spoke with several gate agents inquiring when the Club would reopen. They looked at me like I was nuts. They all said that nobody from US has been inside since the damage occured and they all believed that the club would never be reopening. I decided to call the club 800 # to get an update. They told me "in fact we got some news today!" When I asked what it was, they said "we've been told we are getting an answer in mid-February" What kind of news is this???
FLL:
This company is opening a focus city in 3 weeks, and the terminal doesn't have a restaurant! (don't tell me that the pizza place and that take-out bar thing are viable).
Can someone please explain this?
MCO:
At the ticket counter, you can't even be helped by a real agent anymore... it is literally impossible. The damn kiosks are in front of every position, and most of the time they don't work for me in MCO.
Moving up to the gate area, it still looks as if the hurricanes blew through there last week. Every ceiling tile is still missing in the US corridor. I decided to take a walk through the NW/UA/DH gate areas, and although there are still some tiles missing there, it isn't nearly as bad. I don't know if it is on the airport authority to fix things, but US should reallly put some pressure on. US color scheme also has not been removed from the gates they gave up to DH.
Spoke with several gate agents inquiring when the Club would reopen. They looked at me like I was nuts. They all said that nobody from US has been inside since the damage occured and they all believed that the club would never be reopening. I decided to call the club 800 # to get an update. They told me "in fact we got some news today!" When I asked what it was, they said "we've been told we are getting an answer in mid-February" What kind of news is this???
FLL:
This company is opening a focus city in 3 weeks, and the terminal doesn't have a restaurant! (don't tell me that the pizza place and that take-out bar thing are viable).
Can someone please explain this?