Flt cxls today

[Harry Callahan]

Heard on the local news that Jetblue is cxling. 20 some percent of it's flts. today. What's up with this ?

 

[BuffaloJoe]

Heard on the local news that Jetblue is cxling. 20 some percent of it's flts. today. What's up with this ?

From the NY Times

February 18, 2007
JetBlue Cancels More Flights in Storm’s Wake
By JEFF BAILEY
Continuing flight delays and cancellations led to angry confrontations on Friday night between JetBlue Airways and its passengers, prompting the airline to cancel 266 flights scheduled for the weekend.

JetBlue has been struggling to recover from an ice storm on Wednesday in the eastern United States that stranded hundreds of passengers. The airline, which is the biggest carrier at John F. Kennedy International Airport in New York, has canceled at least 861 flights since the storm; the 133 flights canceled each day over the weekend represent 23 percent of its schedule, the airline said.

“It was turning from an operational problem to a safety and security problem for our workers,†a JetBlue spokeswoman, Jenny Dervin, said yesterday. “We canceled late departures, upset more customers, met overnight and said, ‘This has just got to stop.’ â€

Irving Fain, a New Yorker who said that his 6:05 p.m. flight Friday from J.F.K. to San Diego was delayed many times and then canceled at about 10:30 p.m., described a scene at gate 16 in the JetBlue terminal with angry passengers crowding around the gate podium, a gate agent calling security, and then passengers and a security officer exchanging heated words.

“It was really a disaster,†said Mr. Fain, who is 26 and works for a radio station. “Passengers screaming, ‘We pay your salary.’ The security guy screaming back. Fifteen minutes into this ruckus, they finally canceled the flight.â€

Ms. Dervin of JetBlue said that scenes like the one described by Mr. Fain “happened at a number of gates and at the baggage claim, too.â€

The cancellations raise new questions about whether JetBlue’s management is equal to its ambitions. Early last year, after fuel prices had wiped out profit at the airline, it was forced to curtail an aggressive delivery program for new planes and focus more on making its existing operations run more smoothly.

On Friday afternoon, JetBlue’s chief executive, David G. Neeleman, acknowledged that he should have canceled more JetBlue flights on Wednesday to avoid stranding for more than six hours hundreds of passengers on nine planes that could not get to the gates at J.F.K. In an interview, Mr. Neeleman said of the spillover of delays to Friday: “Day three: unforgivable.â€

JetBlue said early yesterday that it had scrapped 133 of nearly 600 scheduled flights for both yesterday and today because of a shortage of flight attendants. It essentially grounded its entire fleet of 26 Embraer 190s, which are 100-seat planes, and moved any available flight attendants from those planes to its fleet of bigger Airbus 320s.

That grounded all flights to and from Austin, Tex.; Bermuda; Charlotte, N.C.; Columbus, Ohio; Houston; Jacksonville, Fla.; Nashville; Pittsburgh; Portland, Me.; Raleigh-Durham, N.C.; and Richmond, Va. Many flights were sold out for the holiday weekend.

Ms. Dervin, the JetBlue spokeswoman, said that the airline called all of its pilots and flight attendants on Friday afternoon to determine where they were and how many hours of flight time they had left under government work rules, and simultaneously was patching together a new full schedule for the weekend.

“Sometime in the afternoon, it just fell apart,†she said. “The folks running the operation are just exhausted. We said, ‘Let’s stop the madness.’ â€

Some additional cancellations are likely, Ms. Dervin said, and delays of up to two hours were also continuing yesterday.

JetBlue said that customers whose flights had been canceled would receive full refunds or credits and could rebook their flights any time through May 22.

Mr. Fain, the New Yorker who never got to San Diego, said his surfboard, checked for his flight, still had not shown up early Saturday afternoon. He added that he would not fly JetBlue again.

 

[Diversion]

 

[whlinder]

Has this ever happened in commercial aviation? 3 days after the end of a major storm, an airline has to cancel a quarter of their flights, including all the flights at 10+ stations, to "reset" the operation?

 

[coolflyingfool]

In the immortal words of Frank Barrone - "Holy Crap". That is a lot of lost revenue and potentially some customers. But, if there were going to be continued rolling delays and unknown cancellations, then I think B6 was right to bite the bullet and get it over with. just my thoughts.............

 

[WSurf]

In the immortal words of Frank Barrone - "Holy Crap". That is a lot of lost revenue and potentially some customers. But, if there were going to be continued rolling delays and unknown cancellations, then I think B6 was right to bite the bullet and get it over with. just my thoughts.............

Wonder if there still gonna be 'The Darling of Wallstreet' now!!! Talk about a bunch of monkeys tryin to hump a football!! Wow!! Sad!!

 

[StraaightTaalk]

Wonder if there still gonna be 'The Darling of Wallstreet' now!!! Talk about a bunch of monkeys tryin to hump a football!! Wow!! Sad!!

That's the truth!

 

[Itestwell]

That's the truth!

Oh please. They'll run a $69 coast- to- coast fare sale and tout the TV thingy, and the masses will forget this even happened. Infact, 30 days from now the public will have forgotten. It has been proven time and time again that the flying public cares about one thing: price. $69 for me to fly JFK- OAK and I can stare at the free stupid box in the seatback? What meltdown? I dont remember any meltdown. Huh? (Unless, of course, the flying public suddenly realizes that the $69 fare is subsidized by employees pay and work rules..... what do you think is more likely?)

 

[USCREW]

Oh please. They'll run a $69 coast- to- coast fare sale and tout the TV thingy, and the masses will forget this even happened. Infact, 30 days from now the public will have forgotten. It has been proven time and time again that the flying public cares about one thing: price. $69 for me to fly JFK- OAK and I can stare at the free stupid box in the seatback? What meltdown? I dont remember any meltdown. Huh? (Unless, of course, the flying public suddenly realizes that the $69 fare is subsidized by employees pay and work rules..... what do you think is more likely?)

Throw in some tasty blue chips and JB will be just fine. (As I sit here looking at my Independence Air coffee mug that I bought at the auction).

 

[LGA Fleet Service]

What are the odds? Three days after what was a relatively minor snow event on the East Coast, the great and powerful jetblue continues to step on it's crank while wearing golf shoes...

 

[FWAAA]

There's no doubt about it:

jetBlew It.

 

[wnbubbleboy]

The founder and chief executive of JetBlue Airways, his voice cracking at times, called himself “humiliated and mortified†by a huge breakdown in the airline’s operations that has dragged on for nearly a week, and promised that in the future JetBlue would pay penalties to customers if they were stranded on a plane for too long.

David G. Neeleman said in a telephone interview yesterday that his company’s management was not strong enough. And he said the current crisis, which has led to about 1,000 canceled flights in five days, was the result of a shoestring communications system that left pilots and flight attendants in the dark, and an undersize reservation system. Until now, JetBlue and its low fares have enjoyed overwhelming popularity and customer satisfaction ratings..............

Gordon M. Bethune, the former chief executive of Continental Airlines, said that little other than low fares would do much to win back customers, but if an airline makes a bad judgment call, “you better be good at recovery no matter what.†He called last week’s JetBlue meltdown “a byproduct of their past and their growth.â€




http://www.nytimes.com/2007/02/19/business...agewanted=print

 

[StraaightTaalk]

...and the house of cards comes tumbling down...


New slogan:

JetBlue Airways: Next day service

 

[LGA Fleet Service]

David G. Neeleman said in a telephone interview yesterday that his company’s management was not strong enough. And he said the current crisis, which has led to about 1,000 canceled flights in five days, was the result of a shoestring communications system that left pilots and flight attendants in the dark, and an undersize reservation system.

And here we were thinking Mormon housewives working from home were the way to go as far as a Res system...


Shoestring communication system? I thought everyone was jacked into the blue collective and got constant email updates... :blink:

 

[PA18]

Has this ever happened in commercial aviation? 3 days after the end of a major storm, an airline has to cancel a quarter of their flights, including all the flights at 10+ stations, to "reset" the operation?

Are you kidding?

It happens at US Airways every winter.