Hints Of Things To Come

BoeingBoy

Veteran
Nov 9, 2003
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Pilots pressed to fly more

US Airways says it needs more efficient work rules; talks with union starting today

Wednesday, January 28, 2004
By Dan Fitzpatrick, Pittsburgh Post-Gazette

Perhaps the most critical talks in US Airways history begin today as pilots and management sit down to discuss how US Airways plans to survive and what it needs from the pilots to do so. Pilots expect to hear details of the company's long-awaited restructuring plan and to discuss work rules -- complex contractual language that defines what a pilot can do and when he or she can do it. US Airways wants to change some of those rules to make the airline more productive by getting pilots to fly more.

Whether pilots agree to those changes could determine the airline's fate.

"I think we will cut to the chase," said pilots spokesman Jack Stephan.

Won through decades of bargaining by the powerful Air Line Pilots Association, the work rules govern how pilots are paid, how many hours they fly, how much vacation they can take, their sick leave and how their weekly and monthly schedules are set.

They guarantee pilots certain number of paid hours per month (as few as 72 and many as 85) whether they fly or not, and a certain number of paid hours per work day (at least 5). Untangling these rules will be complicated and politically difficult, since pilots have already granted the carrier $565 million in annual wage-and-benefit cuts, signed off on major pension benefit changes and called for the resignation of US Airways Chief Executive Officer David Siegel.

But US Airways says changes are needed to get its pilots in the air more hours every month. Observers say the airline would like to push the average to about 65 hours a month, from about 52 hours now. As a carrot, management has indicated it could add 60 new planes to the fleet.

But the pilots have a different view of the situation. If pilots are not flying enough, they say, it is the company's fault, not theirs.

"We don't control that," said Bill Pollock, chairman of the US Airways pilots union. "We would like to, but we don't. We are saddled with the scheduling we get."

This week's talks in Arlington, Va., a possible prelude to formal negotiations, could be the beginning of yet another classic conflict between two familiar antagonists.

"Management wants to paint the bleakest picture imaginable of the pilots," said George Hopkins, a Western Illinois University professor who has studied and written about the pilots union. The company's goal, he said, will be to make them "look as greedy as they can." But pilots also "want to get what they can get."

Next to wages, the "work rules" dispute is one of the oldest in the airline industry, and it is traditionally an argument over "who should prosper from increased technological productivity," Hopkins said.

The first test came in 1946, when Trans World Airlines moved from flying DC-3 planes to the larger DC-4 with four engines. The new planes had double the capacity and traveled twice as fast, and thus pilots wanted to be paid double to get their share of the increased productivity. Management refused and the pilots union staged its first national strike.

The pilots, in the end, got their increase, although not as much as they originally sought. But, "the pattern was set," Hopkins said. "Over time, each contract always improved upon the contract of its competitor," thereby "jacking up the house, one corner at a time."

Following are some rules that are likely to come up in the days and weeks ahead:

The amount of time pilots spend in the cockpit.

US Airways pilots average between 52 and 55 "hard" or "block" hours in the cockpit each month, well below the numbers at low-fare competitors Southwest Airlines and JetBlue, where pilots fly as many as 67 and 73 hours per month, respectively.

There is a device in the cockpit that records the start and finish of the so-called "block" hours, which begin when chock blocks are pulled from the plane's wheels and end when the plane pulls into the gate and the blocks are replaced on the wheels.

Raising the hours would allow the company to narrow the gap between what pilots are paid and what they actually fly.

How many hours pilots are paid each month.

The key to increasing the pilots' time in the cockpit is fiddling with the total number of hours for which a pilot is paid each month and how each hour is accounted for. While pilots may fly only 52 to 55 hours a month , they can be paid for up to 85 hours of "work."

Pilots can get to that total through hours spent in the cockpit, training sessions, vacation time and "deadheading" -- a term describing the transfer of a pilot from one place to another, by plane, to position him or her for a flight from another airport. Pilots counter that by saying that training is mandated by the federal government and that during the training sessions, pilots are paid for only a half-day's work. The same is true with vacations, when pilots receive pay for three hours and 45 minutes per day.

Observers expect US Airways to ask the pilots to raise their monthly maximum from 85 to 95 hours of work a month. The company, in return, could offer to add 60 new Airbus A320 planes to the mainline fleet -- and thus more jobs for pilots.

"Being able to have 10 or 12 free days each month at the end of the month has always been an important element of [pilots'] career choice," said local analyst Bill Lauer. "What you see happening is because of [low-cost carriers], that lifestyle is under siege. If the company is successful in pushing them to work 95 hours, it will have impact on the total amount of monthly free time these guys have."

How pilots are paid.

Pilots' hourly pay is set according to experience, rank and the type of plane they fly. Many make more than $100,000 a year and some make close to $200,000. But airline observers do not expect Siegel to go after wages. Instead, they expect him to ask for changes in the way workers track their time while on "duty."

Pilots are often scheduled on blocks of three- and four-day trips that may involve a lot of flying on one day and little on the next as the pilot rests for the return trip. For each day, pilots are paid according to a complex formula that takes into account three work rules: minimum duty credits, duty rigs and trip rigs.

The trip and the duty period start at the same time -- one hour before the first flight on the first day of the trip. The duty period ends 15 minutes after the last flight for that day, and the trip "rig" ends 15 minutes after the last flight on the last day of the trip.

A pilot is guaranteed a "minimum duty credit" of five hours of pay per day, but he or she can earn more if forced to wait for long periods of time between flights. Thus, time spent in hotels or airports in between flights often counts as time on the clock.

This system of duty pay dates back to the beginning of air travel, when pilots delivered mail, not passengers, and as a result would sit for long periods between deliveries. The pilots asked for duty rigs as a way for the company to pay for the pilot's time even if the pilot was not actually flying and to force the carriers to use their pilots more efficiently.

It "is an ancient complaint of pilots -- put us to work," Hopkins said. "If you can't keep us flying as much as you want us to fly, that is your problem, not ours. You can't treat airline flying like you can a factory job."

The pilots' reserve system.

If a pilot calls in sick, it is up to the company to find a replacement crew. For that, it turns to the "reserve" pilots who wait to be called into action. Reserves are guaranteed 72 hours of pay per month, even if they fly only 20.

Last year, though, the pilots agreed to changes in the way reserves are called up, ensuring that replacements are picked according to the number of hours a pilot has flown that month as opposed to seniority. That agreement narrows the gap between how much a pilot actually flies and what he or she is paid, but it has taken almost a year for it to become effective. It starts Feb. 1.

The change will save the company lots of money. Still, the pilots chairman argued that being a reserve pilot is demanding work. "These are guys who are called out when an airplane breaks or somebody gets injured or calls in sick or an airliner is hit by lightning," Pollock said. "It is certainly not money for nothing."
 
What Dave wants from everyone else:

Shut down reservations and outsource it to India.
Get rid of 99% of ticket agents and replace them kiosks.
Shut down all heavy maintenance and shops and farm it all out.
Get rid of utility.
Outsource remaining catering jobs
Outsource all Ramp
Make Pilots work at greyhound wages and rules.

Did I miss anything?
 
Will it really matter when your company is going to be carved up
like a Thanksgiving turkey and devoured by other airlines.I bet USAir doesnt
last another year if that.
 
A couple of clarifications:

"There is a device in the cockpit that records the start and finish of the so-called "block" hours, which begin when chock blocks are pulled from the plane's wheels and end when the plane pulls into the gate and the blocks are replaced on the wheels."

Actually, the device (ACARS) is now using tire rotation (actually speed) to clock the "out" and "in" times.

"A pilot is guaranteed a "minimum duty credit" of five hours of pay per day, but he or she can earn more if forced to wait for long periods of time between flights. Thus, time spent in hotels or airports in between flights often counts as time on the clock."

The "five hours of pay per day" is an average, so the pay can be say 1 hour one day as long as the other days bring the average up to 5 hours. "Sitting" time (at airports or hotels" isn't counted 1 for 1 as pay hours - there is a formula used. The result is that there is seldom any "pay" time associated with sitting time.

"If a pilot calls in sick, it is up to the company to find a replacement crew. For that, it turns to the "reserve" pilots who wait to be called into action. Reserves are guaranteed 72 hours of pay per month, even if they fly only 20."

Efficient reserve usage has traditionally been a shortcoming at U, even though we generally have a higher ratio of reserve pilots to lineholders (pilots who have a schedule) than other airlines. Seem like we either have reserves sitting around not flying or are out of reserve pilots, resulting in lineholders being called to cover open flying time. The new reserve system starting on Feb 1 is the 3rd or 4th attempt at correcting this problem - judging by what's happening with F/A reserves, this one may work.

Just some initial thoughts on the article - clarifications if you'd like.

Jim
 
Pit,

To give them the benefit of the doubt, I suspect it is because they don't really know that much about the airline business in general and things like crew scheduling in particular. It's so much easier to write about broad generalities than dig into and learn the specifice.

Of course, it is helped along by airline managements everywhere that love the public perception that pilots work only 52 hours a month(in our case, substitute a number for any other airline) and make $200 grand or more a year.

Jim
 
BoeingBoy said:
Pit,

To give them the benefit of the doubt, I suspect it is because they don't really know that much about the airline business in general and things like crew scheduling in particular. It's so much easier to write about broad generalities than dig into and learn the specifice.

Of course, it is helped along by airline managements everywhere that love the public perception that pilots work only 52 hours a month(in our case, substitute a number for any other airline) and make $200 grand or more a year.

Jim
BoeingBoy, I agree with you to a point. The public does not (nor do they want to) understand pilot/flight attendant scheduling. However, at US Airways do you have the reserve gotcha that pilots on reserve can refuse trips?

Before I was furloughed I flew with an AA captain who had about 15 years seniority. He told me that he transferred to LGA because there he would have the seniority to bid ON to reserve every month. Reason? He told me that he had not flown more than 2 trips a month for over 4 years! And, he was getting paid for 70+hours each and every month.

The mainline airlines can no longer afford contractual "luxuries" like these, and they can use examples like this to make it seem that the pilots and flight attendants are the sole cause of their financial miseries.
 
700UW said:
What Dave wants from everyone else:

Shut down reservations and outsource it to India.
Get rid of 99% of ticket agents and replace them kiosks.
Shut down all heavy maintenance and shops and farm it all out.
Get rid of utility.
Outsource remaining catering jobs
Outsource all Ramp
Make Pilots work at greyhound wages and rules.

Did I miss anything?
yes you forgot to mention how many dedicated managerial types will go out to pasture with daves cost saving plan. or will they create positions for the dedicated? :shock:
 
Further thoughts on the article at the top:

As has become the norm recently, the article compares pilot productivity at U with that at Southwest and JetBlue. Completely missing is any discussion of the structural differences between U's operation and those of the airlines we are compared to. The article on page 3 of the thread "Why Isn't Restructured Us Airways Taking Off?" gives a pretty good discription of some of the differences, but here are some structural factors that make us less productive:

1 - Hub/Spoke vs Point to Point - less efficient use of many resources including crews.

2 - Multiple fleet types vs Single fleet type - much more training required. For those that don't know, pilots go through what's called "initial" training each time they change airplanes or seats (FAA required), which requires a month or more in classroom and simulator training. Southwest and JetBlue pilots attend this type of training twice in their career (when hired and when moving from F/O to Captain) while many U pilots go through initial 2,3, or even 4 times in a year. Time spent in training is time not flying, which brings our average down.

3 - Shrinkage vs Growth - because of shrinkage, our most junior pilots were hired in 1989, hence are older and have more longetivity (on average) than those at Southwest and even more so than JetBlue. Therefore, our average pilot has more vacation per year than theirs (time paid but with no flying), are probably sick somewhat more (again time paid with no flying), and tend to have more longer-term health problems (approximately 10% of our pilots are on long-term medical leave). This all brings our average hours flown down compared to Southwest and JetBlue. Additionally, all of our pilots are at the top of the pay scale for the position they hold.

In short, the only way to make our pilots as productive as our counterparts at Southwest and JetBlue is by 1) making our system as efficient as theirs, 2) making contract changes to offset the structural inefficiencies in our system vs theirs, or 3) a combination of the two.

Contract changes have already been made that should allow U to enjoy comparable pilot productivity with Southwest and JetBlue if structural changes are made (rolling hubs, more point to point flying, increased a/c utilization, etc.). It appears that instead of making those structural changes, Mr. Siegel wants further contract concessions that will effectively hide the structural inefficiencies that exist. Sort of like an auto manufacturer telling his employees "I know you build cars by hand but I want you to work harder and longer so that our worker to car produced ratio is the same as brand x that has an automated and computerized assembly line."

Jim
 
jimntx,

To elaborate a little...

We have had that provision in the past - it's known as "passing". The way it worked was a reserve was allowed to "pass" (decline to fly) AS LONG AS THERE WAS A MORE JUNIOR RESERVE AVAILABLE TO FLY. Therefore, a pilot couldn't just bid reserve and only fly if they so desired - if they were the junior reserve available they had to fly.

Comes back to managing your reserves again. In theory, every reserve should fly enough to "break guarantee", or fly more than their guaranteed hours for the month. You want to keep some "pad" or reserve availability to cover things like this weeks weather, so you don't want every reserve flying their maximum in "normal" months.

Past contracts allowed senior reserves to either fly a lot and finish their month early (sometimes by the 20th or so) or not fly at all as long as there was someone available junior to them. This has slowly changed with each incarnation of the reserve rules and it appears it will be completely eliminated by the new system (judging by F/A comments)

Jim
 
BoeingBoy said:
jimntx,

To elaborate a little...
[edited for length. I just wanted to make clear which post I was responding to.]
Thanks for the explanation. It clarifies to me why passing is so costly at AA. It is the more senior, higher-paid pilots who are doing it.

This is off-topic but it reminds me of the very senior AA flight attendant who got up at a meeting last June in DFW and furiously announced that she had just learned (two months after the fact) that she was going to have to start flying in order to keep her benefits (a provision of the concessions granted to the company). She informed the president of our union that she didn't care how many junior flight attendants had to be furloughed, but that he was to correct this outrage immediately. She had EARNED the right to be paid and collect benefits and not fly. (In every other industry I have worked in, that is called retirement.)
 
Bob,

Biggest problem with our system is that PHL - PIT is a lot different than MUC - PHL. One would pay an hour for a roughly hour flight while the other would pay an hour for a 10 hour flight.

Actually, Southwest started out paying this way. They are paid for "segments" (or something like that). Originally, when all their flights were short, a segment equaled a flight. As they've spread out, the longer flights are now multiple "segments".

And if they've changed, I'm sure someone will let us know.

Jim
 
Sooooo...... let's see. Siegle is scheduling his pilots way under their max but only flying them an average of 52 hours a month, but he wants them to aquiese to more contractural flying hours per month.

What he's really trying to say, he and his VPs don't have a clue on how to change the business model but he want to do the same work with less pilots. What's he REALLY wants is more work days per month, even if it means crews are sitting around airports most of the time instead of flying, so his scheduling and strategic planning VPs don't have to do their job correctly. Why don't they just put everybody on call for 22-23 days a month?? Or even better, why not have pilots as "day-laborers" so that they're only paid if they get called to work. That way they wouldn't have to worry about paying those greedy lazy workers during slow flying months. With management like this, it's no wonder the company is in trouble.
 
I read somewhere recently (dont remember where or want to research it now) that WN paid 1 trip for roughly 270 miles or somewhere in that area. This would mean that a TPA-PHL trip at 942 miles would be roughly 3.5 trips of pay.
 

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