The quicker you all get on board the better we will all be .
I rest my case.
The us vs. them mentality lives west of the Pecos, as well as east of Alquippa.
The quicker you all get on board the better we will all be .
Ya know I REALLY want to see things work out on the ramp in PHL. Neverminding your diatribe against me personally. BUT you make it SOOOOO Difficult to support the ramp. I talk to tons of US workers and I'll spare you the stories I hear and thier opinions of PHL ramp. Suffice it to say it's not the kindest assesment.
No problem with the dry humor,its kept me going for years now,its just the dry lube Im getting tired of.
The quicker you all get on board the better we will all be .
What you folks in the east need to understand we joke around and have fun I dont take anything too seriously. The quicker you all get on board the better we will all be .
If HP customer service agents have a positive and upbeat attitude why did they voted in a union 6 months ago? I know why US agents didThis helps explain why the HP folks are positive and upbeat for in some cases dramitically lower wages. It
You're right. PHL is one of the biggest, if not the biggest, money making cities that U has. This is in spite of years of mismanagement.
Are you saying(many studies do you believe them) that an employees rate of pay has very little to do with employees AND customer satisfaction?Interestingly enough there have been many studies done on the correlation between pay and both worker job satisfaction and customer service and the thing that astounded the researchers was that rate of pay had very little to do with job or the level of customer satisfaction.
The overiding answer was the way in which the employee was trained and ultimately treated by the employer. Now this is not to say that economic realities don't enter in because they do.
This helps explain why the HP folks are positive and upbeat for in some cases dramitically lower wages. It also would explain why the SWA rampers in PHL seem to have less issues. US management has done a horrible job in this regard and it is reflected in the attitudes here.
:down: John John Your personal knowledge of what , and what I dont know is impressive. I dont recall this thread being an attack on you or your opinions, so why the hostility?. Yes it is true that I am not a fan of the union, maybe I have good cause for my point of view. I respect those folks who are pro union and admire their passion.Bulldog doesn’t know the CWA contract language but makes statements as facts regarding it.
Quote=bulldog Oct 7 2005, 12:19 PM
What Exactly Has The Union Done For You?
If you look at the Attendance policy set by your union it is severe and unbending.
NO ATTENDANCE POLICY IN THE CWA AGREEMENT IT IS UP TO MANAGEMENT
Sorry just trying to set the record straight.