Letter Dated April 14 2005

[robbedagain]

today i recieved a letter today in the mail from bruce lakefield. you make the call!

dear usairways colleague:
our company has been through one of the most difficult periods in its history. the uncertainities associated with the second bankruptcy filing, difficult decisions surrounding labor talks and concessions and the cost conversion as a result of the financial situation were made more complicated by record high fuel prices. quite understandably, this has had an emotional impact on our employees. despite these difficulties there's a bright side. we've identified and received court approval for 2 investors prepared to fund our emergence form ch.11 and continue discussions with other potential capital sources. we just completed record breaking month with highes march load factor in company history. looking forward our bookings for the rest of the spring and early summer are encouraging. we can only hope that the fuel costs to go down. on the ops side recently we havent been running the kind of airline that our customers and our employees expect. at times we've stumbled in our efforts to provide reliable service. we have also not provided kind of mgmt support our employees need to do the best job possible in serving our customers. thats changing. we've put together several teams of experienced employees to quickly develope and implement aimd at providing our customers a better experience. the new common theme "never underestimate the power of US" a reminder that together we can accomplish anything.

 

[robbedagain]

here's the rest of the letter:

i know how hard you're working and appreciate the tremendous sacrifices that you've made to keep our airline flying. however difficult its been, we must leave the past behind and join together to complete our transformation and turn usairways into successful and competive company in a radically changed industry.
wether you're an employee here for the long term, or waiting for the early out or a new hire, we all must remain focused on our customers. over the years your outstanding efforts have set high standards and expectations that our customers continue to look for when they fly usairways. Clearly, there are responsibilities that fall to mgmt team. we're dedicationg more resources to recruit and fully staff those parts of the airline that are understaffed most especially in fleet and customer service at our major airports. thru our recent recruiting efforts in clt, phl
and dca more than 500 employees have joined the fleet and customer service team since january. in phl alone more than 225 employees have been added and additional 200 are scheduled for training or in it. we're also adressing the flt crw staffing issues to be sure that the crews are in the right place at the right time.
the primary focus is getting flts out of the gates and in the air on time each morning. fallen behind in the morning has a rippling effect on our ops thru out the day. with the utilization of aircraft, it will be less flexibilty in our system less to catch up so it is critical to get off to a good start each day.we've returned to the policy of closing the door 5 minutes prior to departures.



this was most but not all of the letter.

 

[etops1]

at least he recognized that mngmnt was at fault in many things

 

[crushed]

here's the rest of the letter:

we've returned to the policy of closing the door 5 minutes prior to departures.
this was most but not all of the letter.

[post="262598"][/post]​

How about just closing the doors a dept. time?
Does Lakefield rally think that pax would rather get there OT or early without their bags than 5-10min late with them?
Due to the physical layout of PHL and connection/TSA times we cannot close the doors 5 min early and still get all bags/pax.
Has CCY even been paying attention?
They NEVER start at the problem itself....they look for a fix in the middle somewhere.
FIX WHAT"S CAUSING THE BAGS TO MISS IN PHL FIRST>>>>THEN YOU CAN CLOSE THE DOORS EARLY!
Not the other way around you putz!

 

[crushed]

Place the blame where it belongs.

[post="262633"][/post]​

I place the blame with the one who signs the memo/letter.

 

[crushed]

He puts his faith in his team.

[post="262633"][/post]​

Then he IS stupid!

 

[robbedagain]

if al cremlin needs to go so should the rest starting at the top. it is bruce lakefield's responsibility to see to it that cremlin and gang do their job properly but obvisously it is not being done, otherwise the top cronies in ccy wouldnt be here

 

[diogenes]

Had he letter stated he has seen the need to find a way to retain the services of 600 senior employees, he'd have my attention.

Until so advised, 600 folks are preparing to get on with their lives, and I suspect they have different priorities.

And if he thinks the operation blows now, wait until the 600 folks depart, and it's all newbies running the show.

 

[javaboy]

Had he letter stated he has seen the need to find a way to retain the services of 600 senior employees, he'd have my attention.

Until so advised, 600 folks are preparing to get on with their lives, and I suspect they have different priorities.

And if he thinks the operation blows now, wait until the 600 folks depart, and it's all newbies running the show.

[post="262645"][/post]​

nearest i can figure 600 'senior' people at 20yr wage mark replaced with new hires at new hire wages that's about as clear as it gets

 

[Dog Wonder]

How do you inspire confidence in management if you are in bankruptcy and the same people are making decisions?

 

[noname]

How do you inspire confidence in management if you are in bankruptcy and the same people are making decisions?

[post="262653"][/post]​

Could not have said it better!

 

[Finish or Ignore]

Bruce is not here to create a great airline. He is here to help RSA figure out how to get their money back. MPA obviously has a silver tongue.(or some really good pictures of someone) The new policy will result in more pissed off customers which results in demoralized workers.

As Sonny and Cher said: The beat goes on

 

[longing4piedmont]

Robbed,

I was just wondering what color lipstick it was written in? :blink:

 

[robbedagain]

it was typed in black lipstick!!!!

 

[BoeingBoy]

it was typed in black lipstick!!!!

[post="262749"][/post]​

Very goth....

Jim