My daughter flew out of Chicago this afternoon. She did curbside checking. She flew to Orlando. After getting her bag and opening it was not her bag. It has her name on it but the items inside belong to someone else. She checked several things in, including car seats. She did get her card seats but the wrong piece of luggage. So the American Airline employee who checked in her bag must have put her ticket on someone else's luggage and then put another passenger's ticket on her luggage. Several calls to AA and although everyone has been nice they just tell her there's no way to track her piece of luggage. Just hoping someone that has her luggage comes on here trying to find her.