Uncertainty is the big issues and the reason it makes planning difficult. But all in all Doug feels things are looking up and heading in the right direction. No big layoff on the horizon, but attrition has almost stopped and they won’t be as able to us that as they have in the past if cuts become necessary.
New VP of in-flight focus is Int’l product and domestic consistency.
Some of the Customer focuses areas.
More empowerment for agents in rebooking and hotels.
Premium beverage & enhanced snack offerings are coming.
Free Wi-Fi in all clubs
Changed to DB compensation
Reservations moving back in house currently 50% by year’s end 75% and in 2 yrs 100%.
Our block times are 5-10% below industry average and UA & AA are adding big increases, so don’t feel bad if we improve in A14 YOY but the others improve more. We are running a leaner and more efficient operation.
May ask to delay China another year.
Cash on hand is not an issue and doesn’t for see any problems. Thinks he could raise money if he had to but doesn’t think he will have to.
IFE test ongoing, Lumexis is going well and Direct TV test about to start but no inseat IFE until financing is available and currently there is not any.
On the Pilots issues said he and the company have no opinion except to have it settled and to move on.
That was the main jist as I recall. Fill free to add or correct.
New VP of in-flight focus is Int’l product and domestic consistency.
Some of the Customer focuses areas.
More empowerment for agents in rebooking and hotels.
Premium beverage & enhanced snack offerings are coming.
Free Wi-Fi in all clubs
Changed to DB compensation
Reservations moving back in house currently 50% by year’s end 75% and in 2 yrs 100%.
Our block times are 5-10% below industry average and UA & AA are adding big increases, so don’t feel bad if we improve in A14 YOY but the others improve more. We are running a leaner and more efficient operation.
May ask to delay China another year.
Cash on hand is not an issue and doesn’t for see any problems. Thinks he could raise money if he had to but doesn’t think he will have to.
IFE test ongoing, Lumexis is going well and Direct TV test about to start but no inseat IFE until financing is available and currently there is not any.
On the Pilots issues said he and the company have no opinion except to have it settled and to move on.
That was the main jist as I recall. Fill free to add or correct.