No Sympathy In Res.......

[Res]

Looking for our work group to come to a TA and looking for the workers to approve it, in the meantime some management has been very sarcastic, less than professional.

The morale is at an all time low, and it seems the whips and chains are out again without time for recovery from the life changing 21% moment. This shouldn't surprise me I've seen it hapen many times over the years ...hear we go again...the loyal work group that keeps taking a beating....and some how manages to work thru it all.

Still sending out resumes....looking for company that appreciates it's employees....US is not one of those places. I think they would rather have us all quit and hire off the street....we'd better not drink any Kool-Aid if they start to pass it around.

 

[MCORORES]

Lets see...for what I have heard the supervisors were told to make sure that all their agents stats are in line. If not that will determine who will stay as a supervisor if there is another another shake up in res. Gee guess we will see once again...reorg 101!!!!

 

[jimntx]

Beatings will continue until morale improves!

 

[Borescope]

If you don't agree to a contract with the company like the pilots did, you'll only have to endure pain until March. On the other hand you could negoitiate a contract for 5 years and take long term cuts like the pilots did. Hold out for the best, you don't have anything else to lose.

 

[WestCoastGuy]

I have heard conference calls with our station manager and his upper level director in which the frontline management is being held responsible for keeping the on time departures, the stat's and boarding to the pre BK filing level. Any work slowdown or sick outs will not be tolerated. So it seems the middle level management is now feeding on the lower level management. They really do "eat their own". So now most of the managers are all scared they'll be fired, so they're running around making life miserable for everyone else.

 

[Justme]

If you don't agree to a contract with the company like the pilots did, you'll only have to endure pain until March. On the other hand you could negoitiate a contract for 5 years and take long term cuts like the pilots did. Hold out for the best, you don't have anything else to lose.

[post="193801"][/post]​

Oh yeah, that's the ticket. Those moronic pilots...they didn't see that they could have just voted the TA down and then suffered through 4 months of paycut and then they'd snap back to pre 1113 (e) cuts. What's wrong with them???

Of course if they'd have taken that course it's likely that creditors would have called in their chips and the thing collapses in our lap. Or if it did stay afloat then they'd have been in the same boat as everyone else on Novemeber 15th (my date) with the filing under provisions of 1113 for the rejection of CBAs. In the event that the latter was the case then I'd imagine that the TA they ratified yesterday would be, in all aspects, a superior contract than that imposed by the company with the blessing of our favorite judge. I guess we'll know the answer to that on or around Novembber 15th, won't we (assuming that there is at least one group that hasn't ratified an agreement by then).

Damn, I'm sounding like 320 and honest I'm not him.

jm

 

[EightySix]

Lets see...for what I have heard the supervisors were told to make sure that all their agents stats are in line. If not that will determine who will stay as a supervisor if there is another another shake up in res. Gee guess we will see once again...reorg 101!!!!

[post="193718"][/post]​

They are concentrating on attendance. If you are calling off watch out you may be fired.
There won't be any shake up in res. The supervisors have all been told there will be no furloughs of management. They also took hardly a paycut. What I don't understand why the company has so many supervisors in res and pays them so much but the ato supervisors hardly get anything extra for all they have to contend with. Seems it would be a pretty big cost savings to bring back all the QA jobs in res and cut down on the number of supervisors. Oh duh, no wait that would cut down on the number of management and their payscales- thats not gonna happen.

 

[US1YFARE]

I called today about a flight and got an agent not on CP desk but rather someone taking overflow calls for them. I had a simple question and of course the computers were screwed up and she had to put me on a really brief hold. I brought up nothing concerning the current state of mismanagement at the airline. At the end of the conversation she said, "Mr. US1YFARE I thank you for your business. I really want you to know that we appreciate you choosing to fly USAirways." Usually it is "Thanks for calling USAirways Mr. US1YFARE, have a good day".

I have found that the US people are usually very appreciative for our business, and you may think this is really queer, but you could really sense how scared this poor person is about what is going on. I felt really really bad and didn't know what to say other than that most of their good customers are pulling for them and that we appreciate the good service they have given us over the years. People like her should be commended for not just doing her job, but for making people want to fly US despite what is going on. It's because of people like her that many of us go out of our way to fly US especially during these tough times.

 

[UseYourHead]

That is a great story, good insight, and as a pilot I too appreciate your business...as most of us do!

Keep flying with us, and we will continue to provide exellent service 🙂

I called today about a flight and got an agent not on CP desk but rather someone taking overflow calls for them. I had a simple question and of course the computers were screwed up and she had to put me on a really brief hold. I brought up nothing concerning the current state of mismanagement at the airline. At the end of the conversation she said, "Mr. US1YFARE I thank you for your business. I really want you to know that we appreciate you choosing to fly USAirways." Usually it is "Thanks for calling USAirways Mr. US1YFARE, have a good day".

I have found that the US people are usually very appreciative for our business, and you may think this is really queer, but you could really sense how scared this poor person is about what is going on. I felt really really bad and didn't know what to say other than that most of their good customers are pulling for them and that we appreciate the good service they have given us over the years. People like her should be commended for not just doing her job, but for making people want to fly US despite what is going on. It's because of people like her that many of us go out of our way to fly US especially during these tough times.

[post="195044"][/post]​

 

[Reservation Agent]

I think Reservations has been the whipping boy at the airline, and alot of folks are redoing the resumes, before the ship sinks....

Morale is in the dump...things getting worse every day...

Articles in local paper with interviews on our Res agents and how devasting pay cuts are to people already at the low end of the food chain....Agenyts with mortgages, car payment, people with children...or helping elderly parents...It is very sad and a dispickable situation....

Frequent Flyers are burning miles like there was no tomorrow....Wating to use them on United, Luthansia, other Star Alliance carriers, etc...

Very sad....

I think the management should have been included fully in all the concessions... to have evened the burden for everyone to about 5-7 % percent instead of 21 % for the workers...

What goes around comes around...