No wonder Frontier is dead last...

[swamt]

And this is how you so quickly go to the bottom of the list, dead last Frontier. Spirit even beat these guys out in 2018. Now that is bad...

'Frontier Airlines is DEAD WRONG FOR THIS!': Mom arrested after dispute over vomit on daughter's plane seat

 

[jimntx]

If there is a wrong way to handle a customer service issue, Frontier has an uncanny ability to pick it, and double down if the passenger objects. Passenger objects to vomit filled seat. Really? What will they start demanding next? On-time departures? Seat belts on every seat?

If the mother knows a half-way competent lawyer, this is going to cost Frontier some money they can't afford to lose.