So does anyone know when this company is going to wake up and pull back the "use it or lose it" customer unfriendly ticket policy? I'm sure UA, AA, DL, NW, and FL are enjoying the revenue we're leaving on the table because our DM Preferred travelers are flying on them instead of us. Whoever is responsible for holding up the rollback should be beheaded in public, or at the very least fired immediately. This is just another example of how Dave and Dr. Bonehead are handing market share over to other airlines. There was a point where I actually believed in Dave's plan, but with the stupid moves he has orchestrated since we emerged from BK, I am losing my faith. It is almost as if they want the airline to fail. Time for Dave, Benny "the chin" Baldanza, and Jerry "the hatchet" Glass to quit wasting everybody's time and let someone come in who knows how to run an airline. Dave, your plan is not working. Time to wake up........
