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On 4/27/2003 1
56 PM dinosaur wrote:
Not sure what res you're in, but we _do_ permit non-refundable tickets to be used against refundable fares.
This has been going on for some time now. The change fee is charged, and the new ticket becomes non-refundable.
If we didn't, USFlyers travel agency would be debited to death and would stop doing it.
Could you please tell me the page in SABRE that says this?
I'll see that it's changed.
If it's a supervisor telling you this, they are very misinformed.
--Dino
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Who is misinformed???? A good conscientous agent always reads their briefings.
Couldn't resist inputing some latent expertise on this one. Notice below the highlighted red bold faced print..and there are no more "waivers" in this regard , correct? This fare rule page is from today's usairways.com and is the same for all non ref fare codes in the markets selected.Which also means it is a universal non ref fare rule. I don't necessarily agree with it, but facts are facts.The only way I could understand valid disparity is if procedures never bothered to inform the fare rule scripters of a change in policy, which would be par for their course, but I must say not likely in this case.
Fare details for KRA7QN1
ECONOMY CLASS INSTANT PURCH SPECIAL FARE
BK CODE
TO DISPLAY CARRIER BOOKING CODE REQUIREMENTS ENTER RB1
PENALTY
CANCELLATIONS TICKET IS NON-REFUNDABLE. NOTE - I. FARES ARE SUBJECT TO CHANGE AND ARE NOT GUARANTEED UNTIL A TICKET IS PURCHASED. II. IF ANY PART OF THE TICKET IS UNUSED AFTER TICKETED DEPARTURE DATE IT HAS NO VALUE - EXCEPT - CUSTOMER COMMITMENT WILL APPLY-PSGR MAY CANCEL A TICKET PURCHASED WITHOUT PENALTY WITHIN 24 HRS OF MAKING INITIAL RESERVATION PROVIDED SCHEDULED FLIGHT TIME HAS NOT PASSED. CHANGES CHARGE USD 100.00 FOR REISSUE. NOTE - I.PRIOR TO DEPARTURE - CHANGES TO ORIGINATING FLIGHT ON THE TICKET -
THE ENTIRE TICKET MUST BE REPRICED WITH CURRENT NONREFUNDABLE FARES. ALL PROVISIONS OF THE NEW NONREFUNDABLE FARE I.E. ADV RSVN/ MIN/MAX STAY ETC MUST BE MET. ANY DIFFERENCE IN FARES PLUS THE CHANGE FEE MUST BE COLLECTED. IF THE REPRICE RESULTS IN A LOWER FARE/ THE DIFFERENCE IN FARES LESS THE CHANGE FEE MAY BE RETURNED IN THE FORM OF A NONREFUNDABLE TRAVEL VOUCHER VALID FOR TRAVEL VIA US ONLY.
THESE FARES MAY NOT BE UPGRADED TO A REFUNDABLE FARE TYPE. --- II.PRIOR TO DEPARTURE - CHANGES TO CONTINUING/ RETURN FLIGHTS WHEN THERE IS NO CHANGE TO ORIGIN/ DESTINATION OR STOPOVERS. --- A.CHANGES MAY BE MADE ON/PRIOR TO TICKETED DEPARTURE DATE OF EACH FLIGHT FOR THE CHANGE FEE WITHOUT REGARD TO THE ADVANCE RSVN PROVIDED THE CHANGE MEETS ALL OTHER FARE RULES. --- B.WHEN THE CHANGE VIOLATES THE TICKETED FARE RULES THE FOLLOWING OPTIONS ARE AVAILABLE AND THE LOWEST SOLUTION WILL APPLY. --- B1.REPRICE THE CHANGED CONTINUING/RETURN FARE COMPONENTS WITH A COMBINABLE NONREFUNDABLE CURRENT FARE. CURRENT FARE MUST BE EQUAL TO OR HIGHER THAN THE ORIGINAL TICKETED FARE VALUE FOR THE CHANGED FARE COMPONENTS. ALL FARE RULES OF BOTH THE RETAINED FARE OF THE UNCHANGED FARE COMPONENT AND THE NEW FARE OF THE CHANGED FARE COMPONENT MUST BE MET. THE ADVANCE PURCHASE IS MEASURED BETWEEN REISSUE DATE AND THE DEPARTURE DATE OF THE PRICEABLE UNIT. ANY DIFFERENCE IN FARES PLUS THE CHANGE FEE MUST BE COLLECTED. --- B2.THE ENTIRE TICKET MAY BE REPRICED USING CURRENT NONREFUNDABLE FARES. ADVANCE PURCHASE IS MEASURED BETWEEN THE ORIGINAL ISSUE DATE AND THE DEPARTURE DATE OF THE PRICEABLE UNIT. IF THE REPRICE RESULTS IN A LOWER FARE THE DIFFERENCE IN FARES LESS THE CHANGE FEE MAY BE RETURNED IN THE FORM OF A NONREFRUNDABLE TRAVEL VOUCHER VALID FOR TRAVEL VIA US ONLY. ANY DIFFERENCE IN FARES PLUS THE CHANGE FEE MUST BE COLLECTED. --- III.PRIOR TO DEPARTURE - CHANGES TO CONTINUING/ RETURN FLIGHTS WHEN THERE IS A CHANGE TO ORIGIN/ DESTINATION OR STOPOVERS. ---
A.THE ENTIRE TICKET SHOULD BE REPRICED WITH CURRENT NONREFUNDABLE FARES. ANY DIFFERENCE IN FARES PLUS THE CHANGE FEE SHOULD BE COLLECTED. IF THE REPRICE RESULTS IN A LOWER FARE THE DIFFERENCE IN FARES LESS THE CHANGE FEE MAY BE RETURNED IN THE FORM OF A NONREFUNDABLE TRAVEL VOUCHER VALID FOR TRAVEL VIA US ONLY. ADVANCE PURCHASE IS MEASURED BETWEEN THE REISSUE DATE AND THE DEPARTURE DATE OF THE PRICEABLE UNIT.
WHEN A NONREFUNDABLE FARE CANNOT BE FOUND/ THE PASSENGER MUST PURCHASE A NEW REFUNDABLE FARE TICKET. --- IV.AFTER DEPARTURE - WHEN THERE IS NO CHANGE TO ORIGIN/DESTINATION OR STOPOVERS. --- A.CHANGES MAY BE MADE ON/PRIOR TO TICKETED DEPARTURE DATE OF EACH FLIGHT FOR THE CHANGE FEE WITHOUT REGARD TO ADVANCE RSVN PROVIDED THE CHANGE MEETS ALL OTHER FARE RULES. --- B.WHEN THE CHANGE VIOLATES THE TICKETED FARE RULES THE FOLLOWING OPTIONS ARE AVAILABLE AND THE LOWEST SOLUTION WILL APPLY. --- B1.REPRICE THE CHANGED CONTINUING/RETURN FARE COMPONENTS WITH A COMBINABLE NONREFUNDABLE CURRENT FARE. CURRENT FARE MUST BE EQUAL TO OR HIGHER THAN THE ORIGINAL TICKETED FARE VALUE FOR THE CHANGED FARE COMPONENTS. ALL FARE RULES OF BOTH THE RETAINED FARE OF THE UNCHANGED FARE COMPONENT AND THE NEW FARE OF THE CHANGED FARE COMPONENT MUST BE MET. THE ADVANCE PURCHASE IS MEASURED BETWEEN THE REISSUE DATE AND THE DEPARTURE DATE OF THE PRICEABLE UNIT. ANY DIFFERENCE IN FARES PLUS THE CHANGE FEE MUST BE COLLECTED. --- B2.PRICE THE FLOWN FARE COMPONENTS USING HISTORICAL ONE WAY FARES. PRICE THE UNFLOWN FARE COMPONENTS USING ONE WAY CURRENT FARES. COMPARE THE TOTAL FROM THE ORIGINAL TICKET TO THE NEW TOTAL OF THE FLOWN AND UNFLOWN FARE COMPONENTS. ANY DIFFERENCE IN FARES PLUS THE CHANGE FEE MUST BE COLLECTED. IF THE REPRICE RESULTS IN A LOWER FARE THE DIFFERENCE IN FARES LESS THE CHANGE FEE MAY BE RETURNED IN THE FORM OF A NONREFUNDABLE TRAVEL VOUCHER VALID FOR TRAVEL VIA US ONLY. --- V.AFTER DEPARTURE - CHANGES TO CONTINUING/RETURN FLIGHTS WHEN THERE IS A CHANGE TO ORIGIN/ DESTINATION OR STOPOVERS. --- A.PRICE THE FLOWN FARE COMPONENTS USING HISTORICAL ONE WAY FARES. PRICE THE UNFLOWN FARE COMPONENTS USING ONE WAY CURRENT FARES. COMPARE THE TOTAL FROM THE ORIGINAL TICKET TO THE NEW TOTAL OF THE FLOWN AND UNFLOWN FARE COMPONENTS. ANY DIFFERENCE IN FARES PLUS THE CHANGE FEE MUST BE COLLECTED. IF THE REPRICE RESULTS IN A LOWER FARE THE DIFFERENCE IN FARES LESS THE CHANGE FEE MAY BE RETURNED IN THE FORM OF A NONREFUNDABLE TRAVEL VOUCHER VALID FOR TRAVEL VIA US ONLY. --- VI.IF THE TICKET BEING EXCHANGED COMBINES MORE THAN ONE FARE TYPE THE MOST RSTRICTIVE RULES APPLY TO THE ENTIRE TICKET -EXCEPT- IF EACH FARE TYPE IS PRICEABLE INDEPENDENTLY APPLY EACH FARE TYPES PENALTY RULES INDEPENDENTLY TO THE FLIGHTS TICKETED AT THAT FARE. --- VII.THE TICKET MUST BE REISSUED - CHANGE FEE AND ANY ADDITIONAL FARE MUST BE PAID AT TIME OF CHANGE --- VIII.-STANDBY- STANDBY ON TICKETED DAYS OF TRAVEL IS PERMITTED FOR A USD 25.00 NONREFUNDABLE FEE. ALL FARE RULES OF TICKETED FARE MUST BE MET INCLUDING FLIGHT AND TIME SPECIFIC PROVISIONS. IX.AFTER EACH TICKETED DEPARTURE DATE - NO CHANGES PERMITTED - TICKET HAS NO VALUE AND STANDBY IS NOT PERMITTED.
RES/TKTG