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I agree with the Boyd Group 100%

April Fools Day A Week Late. Describing Public Data As A "Survey"

Intelligent, insightful discussion of the airline industry's challenges is needed. The AQR only regurgitates DOT complaint data. That's not productive, and to pass it off as new research is laughable.

We'll move on to substantive issues that actually have some relationship to industry realities. The "Airline Quality Report" certainly doesn't.
 
I don't think it is anything to brag about.. Is surprising though. Whith the way nwa treats their employees today I would not expect them to be anywhere but on the bottom which is where they deserve to be.

This report is nothing but a regurgitation of the DOT complaint info combined with on-time performance statistics, mishandled bags etc. stats from the Bureau of Transportation Statistics. It's about as accurate an indicator as my foot as to how well the airlines are doing.

Breaking news, the planes are running later, the flights are more full, more bags are being mishandled (although the chance of that happening is still less than .5%), and crews are overworked and over-stressed. I'd say the industry is doing fairly well considering.

Let me just take this moment to thank all of the front line workers who help all of us travel in and every day, the F/A's who try to make each flight as comfortable as possible, the pilots who actually fly the damn planes and save our necks when the ATC system crashes, and the frontline managers who try to run these ships as tightly as possible.
 
Well Golly, gee, Captain Obvious-Boyd---delays, bankruptcies, pestilence and consumer unrest. I see you left out incompetent management, OVER worked UNDER paid employees who risk their lives every day they go to work so that parasitic cheap ticket obsessed joe schmoe can fly instead of walk.

What it does say is WHO did what and when the least based on facts. That doesn't matter if the whole industry is late, it still gives one a choice based on performance. Obviously it is important to some...cause they are still printing this after how many years.
 
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That reply does not make any sense.

What would the DOT say to me?
The AQI report is a joke! All they do is take last years DOT data, compare it with the current year and BANG! Here is your report.
The compaints the DOT get are not analyzed, they are just sombody with a compaint. No investigation as to what caused the complaint. The data is not verified by a second source, the sole source of information for this report is your government.

An example from the 2000 AQI out of Aviation Planning.

And maybe that's the fly in the ointment here. The conclusions in this "study" are offensive to anyone above a second-grade education.

Fewer Airlines Mean More Competition. Yes, another breakthrough in the New Math. According to this study, if the airline industry would only merge into just three or so mega mergers, consumers would have more choices. That's right. Fewer, bigger airlines would be better for the consumer. Like, we'd be sooo much better off without having the bother of a choice of airlines. Like, small and mid-size communities wouldn't have to worry about recruiting more airlines. There won't be any. Like, without airline competition, fares might even drop. Like, this study is direct competition to Charmin.

Don't Worry. Southwest Will Be Within Driving Distance. According to this learned document, Southwest Airlines will be the carrier that will counter-balance all these mergers. All those small and mid-size communities will just love having more of their local passengers go into the leakage column. Less worry about capital expenses for new gates and terminals and stuff like that.

Mergers Will Increase Regional Competition. The study implies that competition will increase as regional carriers start to compete "head-on as parts of a national network." Huh? Earth to Ivory Tower: that's pretty much what they do today. Oh, and they forgot to make any mention of how these mega carriers might consolidate their regional feed networks, or, what hubsite airports might be pulled down. For example, United has made no commitment regarding keeping current levels of service at small airports where today both United Express and US Airways compete. That's a critical part of the outcome of this merger. One ignored in the panting conclusions of this "study."

Mid-Size Communities Will Just Love Mergers. Again, a breakthrough. The study implies that if all these carriers merged into roughly three big airlines, they would be more competitive and give the consumer more benefits. Okay, let's take Charleston, South Carolina. Today, they have at least five airline choices to Los Angeles. The mergers hyped by this "study" would reduce that to just three. That's better? Please don't squeeze this study. Mr. Whipple will get mad.

Fewer Airlines Means More Connectivity. They say that consolidation would link cities that are not currently connected on a single carrier system. Now, that's true. Ithaca might finally get on-line double connecting service for all those consumers going to Fresno. Okay. But the trade off - not mentioned in this snow-job "study" - is that consumers in lots and lots of places like Roanoke will also find as much as 80% of their air service suddenly dominated by one airline. If the folks running this "institute" really believe that's an increase in competition, they need to be admitted to another type of institute.

Huzzah! Elmira - Osaka Service! The intellectual idiocy of this study is forever enshrined by the claim that "small and medium sized communities would benefit most since they would have more links to foreign cities after consolidation" Fact is that virtually every mid-size community that now has United or UAX service won't see diddly in anymore meaningful international connectivity. We've worked with lots of small and medium communities over they years, and we've apparently not taken notice of this pressing need for more access to Tokyo. The fact is that most of the communities involved in the United/US Airways merger already have good international access over ORD or IAD. What's again not addressed is how United might consolidate the combined route systems. Indeed, those airports that have access to both United and US Airways systems may even lose some European connectivity, depending on how United consolidates international operations between PIT, CLT, PHL and IAD, and how they consolidate UAX and US Airways Express systems.
 
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