Last week on a flight back from FRA we had a lone GI going back home for two weeks of R&R after spending the previous 6 months in Baghdad. When I got back up to the cockpit I saw a ticket stub with name on the console and asked what was the significance. The word I got from the other F/O was that this guy, due to a hurried departure out of FRA, had gotten on the plane but did not have a ticket past IAD for his trip to home in BOS and that we should contact the Company to see about a connection/tickets/etc.
I fired a couple ACARS notes to IAD Ops and the reply came back...yes, he could make a late flight and the cost would be $300 for the military discount. YGBSM!!!!
Long story short, I fired back an ACARS message telling the Station personnel to list him in First Class under my employee number for the flight to BOS and I´d give him one of my companion passes (which I carry with me to help out stranded travelers, jumpseaters, etc....not that I make it a habit!!).
The good news is that after we got into IAD, we helped escort this GI through customs, etc. and sent him on his way back to his wife and kids, and by the way...thanks to the gate agent at IAD who picked up the ball when we told her what we were trying to do for this proud patriot.
Not looking for any atta boys here. Just a good feeling to share with the rest of you out there. Yes, I still believe these are the FRIENDLY SKIES!
Cheers,
Z B)