So I took the 1120am PHL-LAS flight a few days ago on a 757 configured with 8F seats.
Upon boarding, I was warmly greeted by a friendly male FA at the 2L door. Before I could even sit down in 1D, another male FA graciously offered to hang my coat. I'm thinking "Now THIS is the USAirways I remember from before". He came around and took drink orders as well. So far so good!
We were rolling down the runway not long after our departure time (earlier rain had broken into clear skies - all ops were looking good!). After take off the next round of drinks came out, again with very friendly service.
The lunch choice was either a warm pastrami(?) or some kind of beef sandwich with a potato salad or a cold BBQ grilled chicken salad. I chose the salad. It and desert were great (I think it was chocolate pecan pie?). The FA always came around to make sure the *CUP* was full.
Now for my
1.) US East still do NOT HAVE GLASSWARE!!! What is the problem Tempe??! My friend flew a later PHL-LAS flight on US-West metal, with a US-West crew. He had glassware. Is this one airline or not???
2.) Please add a row or two of F on the 757. And, give more legroom to the rows behind 1. I purposely chose a seat in row because I know that row 2 isn't much better than economy. And looking back at my neighbor in 2C, it was sad to see how crammed in he was with the person in front of him reclining. The seats are ratty and worn, and they are just plain uncomfortable. And why shouldn't they be - they're over 10 years old!
3.) Why did my bag, tagged with an orange priority tag, come out a good 15 minutes after the flight's bags started funneling down the carousel belt? And, not ONE other bag had an orange priority tag on it. Hey - if you're going to throw my bag on the belt with the rest of them I'm fine with that. Just don't tease me with this transparent benefit that you can't deliver on.
But overall, I was happy to see some nice changes in the cabin service. The staff I encountered throughout the trip were all very nice, too (yes, at PHL airport!).
Upon boarding, I was warmly greeted by a friendly male FA at the 2L door. Before I could even sit down in 1D, another male FA graciously offered to hang my coat. I'm thinking "Now THIS is the USAirways I remember from before". He came around and took drink orders as well. So far so good!
We were rolling down the runway not long after our departure time (earlier rain had broken into clear skies - all ops were looking good!). After take off the next round of drinks came out, again with very friendly service.
The lunch choice was either a warm pastrami(?) or some kind of beef sandwich with a potato salad or a cold BBQ grilled chicken salad. I chose the salad. It and desert were great (I think it was chocolate pecan pie?). The FA always came around to make sure the *CUP* was full.
Now for my
1.) US East still do NOT HAVE GLASSWARE!!! What is the problem Tempe??! My friend flew a later PHL-LAS flight on US-West metal, with a US-West crew. He had glassware. Is this one airline or not???
2.) Please add a row or two of F on the 757. And, give more legroom to the rows behind 1. I purposely chose a seat in row because I know that row 2 isn't much better than economy. And looking back at my neighbor in 2C, it was sad to see how crammed in he was with the person in front of him reclining. The seats are ratty and worn, and they are just plain uncomfortable. And why shouldn't they be - they're over 10 years old!
3.) Why did my bag, tagged with an orange priority tag, come out a good 15 minutes after the flight's bags started funneling down the carousel belt? And, not ONE other bag had an orange priority tag on it. Hey - if you're going to throw my bag on the belt with the rest of them I'm fine with that. Just don't tease me with this transparent benefit that you can't deliver on.
But overall, I was happy to see some nice changes in the cabin service. The staff I encountered throughout the trip were all very nice, too (yes, at PHL airport!).