Poor Representation or poor Management?


Oct 20, 2007
Some of the whistleblower accusations have been leveled before, including Southwest’s use of planes bought overseas without verifying their maintenance and inspection records. In more than half of those cases, the airline found that the planes had undergone repair work that wasn’t documented or couldn’t be verified.

The FAA said some of the whistleblower allegations couldn’t be proven, including a claim that Southwest routinely assigns too much work for mechanics to handle.

A separate allegation that the FAA improperly certified Southwest for long overwater flights — approval the airline needed to sell flights to Hawaii — was examined by the Transportation Department’s inspector general, who could not verify the claim.