On the web page where it offers alternative flights (the ones that are supposedly cheaper than the selected flights) how about a button for show me some unrestricted alternatives
There are plenty of times when I''d take a more expensive unrestricted alternative if it were a) offered and B) reasonably priced.
The effort involved in researching both options means that I rarely even look. And when I do I usually run gibbering from the room but every now and then I''m pleasantly surprised to find something rational in the system. Gently offering such alternatives rather than hiding them would improve the chances of selling them.
I''d imagine that something could be done to make it easy for reservations to make a similar offer in phone sales situations too.
There are plenty of times when I''d take a more expensive unrestricted alternative if it were a) offered and B) reasonably priced.
The effort involved in researching both options means that I rarely even look. And when I do I usually run gibbering from the room but every now and then I''m pleasantly surprised to find something rational in the system. Gently offering such alternatives rather than hiding them would improve the chances of selling them.
I''d imagine that something could be done to make it easy for reservations to make a similar offer in phone sales situations too.