First off...Phl is very poorly run they hired a bunch of managers that all they do is carry clip boards...Lets see
You have a customers service director, 3 senior managers
4 duty managers and who knows how many little managers
underneath them, and this station is worseoff then it ever
was. The problem with the last 3 days in phl has been
poor management of not preparing. First off was wanted
the ramp salted or urea I gues that is how it spelled
both b and c gates are ice covered and we had flts cancelling left and right..so we made a couple of phone calls, we checked the other carriers in phl and guess what
they were operating normal schedules :down: Listen up
BIG BOYS in tempe what the heck are you doing are running this airline into the ground...the most money making
station we have and you have inexperience people running
this station down the tubes...and then you have the gull
to say that employee's over 20 years are not needed
wake up and smell the coffee....you preach about taking
customers away from southwest but guess what you are
giving them customers for how disgusting this company
being run and treating thier employee's
Tempe how careless of you to put a Manager at a major
hub with only 6 years of inexperience and being bounced
around the america west system, why was he so bounced
around. And please do not give me the garbage of
college degree's because that is a bunch of bull....
As an employee I deserve better.....and from the customers
point( they do pay for out salaries) they deserve a better
product.......
You do not have thr right management staff to run this
station...how dare you jeopardize my livelyhood...
with incompedence people....
this weeks fiasco could of had a lesser effect in phl then it did if we only had someone that knew what to do..
it is called preplanning....just think 4 level of
management and noone could think ahead...
Tempe take a wild guess....how can this station run day in
and day out with such incompedence management...
No big seceret..and the answer is your dedicated agents and
supervisor that have experience...and you can
take that to the bank..not to mention they are also
training the younger agents on how to do the work..
Tempe the ball is in your court...
concerned and totaly disgusted in PHL
You have a customers service director, 3 senior managers
4 duty managers and who knows how many little managers
underneath them, and this station is worseoff then it ever
was. The problem with the last 3 days in phl has been
poor management of not preparing. First off was wanted
the ramp salted or urea I gues that is how it spelled
both b and c gates are ice covered and we had flts cancelling left and right..so we made a couple of phone calls, we checked the other carriers in phl and guess what
they were operating normal schedules :down: Listen up
BIG BOYS in tempe what the heck are you doing are running this airline into the ground...the most money making
station we have and you have inexperience people running
this station down the tubes...and then you have the gull
to say that employee's over 20 years are not needed
wake up and smell the coffee....you preach about taking
customers away from southwest but guess what you are
giving them customers for how disgusting this company
being run and treating thier employee's
Tempe how careless of you to put a Manager at a major
hub with only 6 years of inexperience and being bounced
around the america west system, why was he so bounced
around. And please do not give me the garbage of
college degree's because that is a bunch of bull....
As an employee I deserve better.....and from the customers
point( they do pay for out salaries) they deserve a better
product.......
You do not have thr right management staff to run this
station...how dare you jeopardize my livelyhood...
with incompedence people....
this weeks fiasco could of had a lesser effect in phl then it did if we only had someone that knew what to do..
it is called preplanning....just think 4 level of
management and noone could think ahead...
Tempe take a wild guess....how can this station run day in
and day out with such incompedence management...
No big seceret..and the answer is your dedicated agents and
supervisor that have experience...and you can
take that to the bank..not to mention they are also
training the younger agents on how to do the work..
Tempe the ball is in your court...
concerned and totaly disgusted in PHL