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Top Ten Best Airlines

World's Best 10 Airlines Named

The No. 1 airline in all the world is Cathay Pacific, the Hong Kong-based carrier that most Americans will only board if they are traveling to Asia. So says the British consulting firm Skytrax, which polled 12 million airline passengers from 94 countries to come up with the latest edition of the Skytrax Airline of the Year award list.

The frequent flyers were polled on an extensive list of detailed criteria that reflected airline service on the ground and in the air, from booking the ticket to arrival at the final destination, in a survey that took 11 months to complete. No U.S.-based carrier made the top 10 list.


Top 10 best overall airlines:

Cathay Pacific, Hong Kong
Qantas Airways, Australia
Emirates, Dubai
Singapore Airlines, Singapore
British Airways, United Kingdom
Malaysia Airlines, Malaysia
Thai Airways, Thailand
Qatar Airways, Qatar
Asiana Airlines, South Korea
ANA All Nippon Airways, Japan

What's so special about Cathay Pacific? According to Skytrax, the airline was especially praised for its spectacular first-class and business-class service. Also, its front-line staff was singled out for high quality and consistency, living up to its motto: "Service straight from the heart."

Skytrax also published the top three airlines in niche categories by regions. Following are the listings for North America.

Best airlines in North America:

Air Canada
JetBlue Airways
Continental Airlines

Best regional airlines in North America:

Midwest Airlines
Alaska Airlines
Frontier Airlines

Best low-cost airlines in North America:

JetBlue Airways
WestJet Airlines
Frontier Airlines
 

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