US Airways: Lateness to plague holiday flights

Status
Not open for further replies.
CNN.com:

US Airways: Lateness to plague holiday flights
Airline says it expects 40 percent of its flights to be delayed during the hectic holiday season.
November 16 2007: 6:20 PM EST

PHOENIX (AP) -- The holiday travel season will be so hectic this year that US Airways says even if goals are met, it expects about 1,400 flights to depart late each day.

According to its November employee newsletter, the Tempe, Ariz.-based carrier says its goal for the holiday season is to have 60 percent of its 3,500 daily flights depart on time. That means about 1,400 would not push off from the gate according to schedule.

"We, of course, want as many planes to go on time as we can," US Airways spokesman Morgan Durant said. But with possible winter storms delaying flights and the expected flood of passengers during the holidays, Durant said the airline decided that 60 percent was "a challenging but achievable goal."

Last year, 53 percent of US Airways mainline flights departed on time in November, and 47 percent departed on time in December, according to the employee newsletter.

Durant added that if a flight departs late, that doesn't necessarily mean it will land late as well. He said some planes can fly a little faster and make up time they lost sitting at the gate.

According to the Bureau of Transportation Statistics, US Airways slightly lagged the national average of on-time arrivals during November and December of 2006, with 73 percent of its flights arriving within 14 minutes of the posted schedule. The national average was 74 percent.

Kevin Mitchell, chairman of the Business Travel Coalition, an advocacy group, said the US Airways goal "certainly doesn't suggest there is much to look forward to Thanksgiving and Christmas."

Mitchell said many people are "very apprehensive" about flying this holiday season.

His advice to travelers: "Really lower your expectations and build a lot of time into it because it's going to be ugly in certain circumstances."

US Airways' goal of 60 percent on-time departures was announced as part of the carrier's "Holiday Hustle" employee-incentive program. The airline also hopes that no more than seven bags are mishandled per 1,000 customers.

Link to rest of story

Holiday Hustle? (my emphasis added) Yinz be sure to jump right on that.
 
Status
Not open for further replies.