US handles the latest wx better than anyone.
- Thread starter 700UW
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WorldTraveler
Corn Field
- Dec 5, 2003
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yoyodyne
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700UW said:http://www.businessweek.com/articles/2014-01-07/polar-vortex-airline-damage-by-the-numbers
US handles the latest wx better than anyone.
You have to have flights in order to cancel them...
ChockJockey
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- Thread Starter
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Worst Aiports:
Logan Airport is far from the cleanest major airport (17th) in the country, according to T+L readers. Nor is the staff known for its rapid response when something goes wrong (rated 18 out of 22 for customer service). You’ll probably wait in check-in and security lines (16th), and when you arrive, factor in extra time to wait for your baggage as well (17th). On the plus side, Logan is lauded for its convenient location (seventh).
Atlanta (ATL)
Public transportation to and from the airport was lauded in Atlanta. But a string of solid 14th-ranked scores—for longish waits at check-in and security lines, less than user-friendly Wi-Fi, slow baggage handling, average staff responsiveness, and location—kept it ranked among the worst airports on our score sheet. The shortage of kid-friendly areas was also an issue, given the vast size of this hub.
Dallas Fort Worth (DFW)
Readers singled out DFW’s flight information screens as especially helpful. But they were less enthusiastic about the check-in and security line process, for which the airport ranked eighth. With a middling 12th ranking in several categories—baggage handling, staff responsiveness, airport location, and Wi-Fi—DFW came out as a truly average airport. Not the best, but not the worst. At least it’s pretty clean (eighth).
Best Airports:
No. 2 Charlotte (CLT)
Need to get online fast? Travel through Charlotte, which got top marks for Wi-Fi. It also ranked first for baggage handling, curbside check-in, and staff communication. The North Carolina hub is so well rounded that it scored highly for its convenient location (ranking third) as well as for airport lounges and the overall check-in and security process (second). If anything, it could use some improvement in the terminal cleanliness (fifth) department.
No. 11 Phoenix (PHX)
By the time you get to Phoenix, you should be out the doors quickly (third in baggage handling) and well on your way to your destination (fourth in airport location). On your return, it should be a smooth trip through check-in and security (sixth) and a pleasant wait with Wi-Fi (seventh) and terminal cleanliness (sixth). Only Phoenix’s service and staff communication (10th) brought it down to the middle of the pack.
Logan Airport is far from the cleanest major airport (17th) in the country, according to T+L readers. Nor is the staff known for its rapid response when something goes wrong (rated 18 out of 22 for customer service). You’ll probably wait in check-in and security lines (16th), and when you arrive, factor in extra time to wait for your baggage as well (17th). On the plus side, Logan is lauded for its convenient location (seventh).
Atlanta (ATL)
Public transportation to and from the airport was lauded in Atlanta. But a string of solid 14th-ranked scores—for longish waits at check-in and security lines, less than user-friendly Wi-Fi, slow baggage handling, average staff responsiveness, and location—kept it ranked among the worst airports on our score sheet. The shortage of kid-friendly areas was also an issue, given the vast size of this hub.
Dallas Fort Worth (DFW)
Readers singled out DFW’s flight information screens as especially helpful. But they were less enthusiastic about the check-in and security line process, for which the airport ranked eighth. With a middling 12th ranking in several categories—baggage handling, staff responsiveness, airport location, and Wi-Fi—DFW came out as a truly average airport. Not the best, but not the worst. At least it’s pretty clean (eighth).
Best Airports:
No. 2 Charlotte (CLT)
Need to get online fast? Travel through Charlotte, which got top marks for Wi-Fi. It also ranked first for baggage handling, curbside check-in, and staff communication. The North Carolina hub is so well rounded that it scored highly for its convenient location (ranking third) as well as for airport lounges and the overall check-in and security process (second). If anything, it could use some improvement in the terminal cleanliness (fifth) department.
No. 11 Phoenix (PHX)
By the time you get to Phoenix, you should be out the doors quickly (third in baggage handling) and well on your way to your destination (fourth in airport location). On your return, it should be a smooth trip through check-in and security (sixth) and a pleasant wait with Wi-Fi (seventh) and terminal cleanliness (sixth). Only Phoenix’s service and staff communication (10th) brought it down to the middle of the pack.
1AA
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Corn Field
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according to DOT data in the Dec 2013 ACTR which is actually for Oct operations, SLC had the highest on-time percentage of any large hub in the US at 94.2% followed by DTW at 92.4% and ATL at 92%.ChockJockey said:
The only other major hub that was in the 90s was AA at MIA.
Oct 2013 was a good month for airline OT as it usually is but it also usually gives an indication of overall OT in a normal month. Normal OT does translate into OT on an IROP basis.
Over the last 12 months ended Oct 2013, the top 5 airlines in OT (which obviously includes periods of IROP) were HA, AS, DL, US, and VX.
The DOT doesn't report cancellations by hub (other sources do) but in Oct 2013, DL was the only US airline that reported a cancellation rate better than 1/10th of one percent, which the DOT rounded to zero. Carriers with a 0.1% rating were F9, HA, VX, and B6.
ATL is not a pretty hub as airports go but it is highly functional and delivers what it is supposed to do - move passengers and aircraft - effectively, even if it is with little flair.
DL's terminal at DTW hands down remains the nicest large hub facility in the US and it also runs very well as the DOT data shows.
1AA
Veteran
JETBlue was their choice to shut down. Did you even read their press release on the weather related issues? Just like AA decided to ground the entire fleet of MD-80's back when they had that fiasco with the hydraulic pump harness wiring lacing. Every airline has different variables in their day to day operations. Some fly to cities that have worse weather than others, some have fleets that are not Cat III and so on. Some airports are better equipped to handle adverse weather better than others. Some airlines grounded flights to avoid a scheduling nightmare after things got better. ORD was one of the hardest hit. The airport was unable to pump any Jet fuel out to the gates. Jet ways failed to move because the hydraulics in the lines were frozen. That had to bring AA and UAL cancellations up throw the roof. Did CLT and PHX have frozen fuel or frozen jet ways? The list goes on and on. You have to look at it by station and by airline to get a real picture on who handles bad weather the best and least. The airport authority who runs each airport has the biggest impact at that particular airport.700UW said:
Phoenix
Veteran
700UW said:
Did Jerry Orr write that report?
Charlotte WiFi is spotty at best..
The people movers, escalators, and elevators are poorly maintained and broken more often than at ANY airport..
The cell phone signal strength is worse than it's poor WiFi coverage.. at an "International" airport...
The carpet throughout the hallways is plush and frustrates the wheels on everyone's roller boards, but at least it is new and more plush than the old smelly carpet..
And the restroom near Bad Daddy's always has an aroma wafting out for at least 100 feet, about 5 feet further than I am able to hold my breath...
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