US Waiver Policy

BuffaloJoe

Veteran
Aug 17, 2005
2,873
18
Visit site
Advisory for March 4 & 5, 2007
This weekend, US Airways completed its migration to one reservation system. As a result, the airline has experienced some isolated technical issues at several airports.


To expedite check-in, customers are advised to:
Bypass the ticket counter by using Web Check-in up to 24 hours prior to departure. You can change your seat assignment, print your boarding pass and upgrade to First Class.


If you don't have your confirmation number, your Dividend Miles number will allow you to access your reservation.


If you don't have access to a computer, you can also utilize curbside check-in services to receive your boarding pass and check baggage, where available.


If you must see an agent, we recommend you arrive at least two hours prior to your departure time.


Customers may also utilize curbside check-in for baggage whether or not they have checked in on-line at home. Customers who need to check a bag may still check in online and leave their bags with an agent at the ticket counter at most airports. Additionally, at our hub airports, you will be directed by an agent at the ticketing area for special areas to leave bags.
The airline will continue to update usairways.com with additional information but has experienced minimal delays and zero cancellations as a result of its reservations migration.

For passengers traveling through Philadelphia, Boston and Charlotte:

Due to long lines in Philadelphia, Boston and Charlotte, US Airways will waive ticketing fees and change fees at the airport. If you would prefer not to travel on March 4 or March 5, 2007, we will waive change fees and rebook you on an available flight the following day.



I'll do a George Carlin approach on this, How the he!! is a person gonna read about this if they do not have access to a computer?
 
Good question.....

At least they finally put the part about waiving change fees on the website. After Gee was quoted as saying that this morning, it still wasn't on the site a few hours ago.

Jim
 
So they are waiving change fees for long lines? Minimal delays? Zero cancellations? Posting this information after people have already probably gone to the airport? And yes, where do you get this info if you do not have a computer?

Priceless... <_<