what happens when experienced agents leave a company

phlagent

Member
Nov 22, 2003
68
0
Came across this article while reading the MSN top stocks, Reminded me of USAirways. Looks like Us is not the only
company that makes bad decisions......that's what happens when you try to save a buck......This is what circuit city
did in order to save money.....................Tempe, I gues you came out of the same school...................
customer Service not needed in the airline Industry....................................Circuit City thought that also, and
look at where it got them...there stock tumbled from 19 dollars a year ago to 4.00 dollars today.......sound familiar...


Analysts say one of the worst decisions executives made was to fire 3,400 of the most experienced workers and replace them with lower-paid ones, according to Business Week. Customer service went out the window.
 

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