``We're going to have to move fares along gradually and continuously to be able to overcome these dramatically high fuel costs,''
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``We're going to have to move fares along gradually and continuously to be able to overcome these dramatically high fuel costs,''
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Shouldn't that read, " I only had two, I thought Budweiser is what those Clydesdales drink.""I only had two beers"
Doug Parker, on the way to the drunk tank.
Well duh, he is the only airline CEO that can raise fares without regard to what the others are offering.
Could it be that SWA corporate treats their staff as customers and the staff takes care of the entire corporation? That then gives SWA the pricing power they need to dictate fares, stripping off tons of management layers needed to implement a top-down, control freak, management style like US.Well DUH, Ever stop to consider why that might be??
Could it be:
A; They're better business people. Great business leaders are ahead of the curve and do things like fuel hedges.
B: They treat their employees with dignity & respect and in turn they get higher productivity.
C: They view their customers differently, Not as sheep to be sheared but rather the reason they exist.
D: They alone have the pricing power due to their structural cost advantage and rational fare structure.
I'm here to tell you that I am proud of a couple of things. First, I am very good at projectile vomiting. Second, I've never had a really serious venereal disease.
— Herb Kelleher, addressing the Wings Club in New York regards his time at Southwest, 2001
Once you get hooked on the airline business, it's worse than dope.
— Ed Acker, while Chairman of Air Florida
In the '80's my gut feeling was that airlines were crap. I hated spending time on planes. I thought we could create the kind of airline I'd like. So we got a secondhand 747 and gave it a go.
— Richard Branson, founder of Virgin Atlantic. Interview in 'Men's Journal,' May 2006
Air transport is just a glorified bus operation.
— Michael O'Leary, Ryanair's chief executive, quoted in BusinessWeek Online, 12 September 2002