Sounds like there are some changes coming to positions within stations. Nothing official, but rumor has it that the CSS's may be leaving the CWA ranks and fall into the management category.
Or it may end up being a station manager, customer service manager and an ops manager. And then a "working CWA" lead agent position bid by seniority.
Anyone hear anything?
Or it may end up being a station manager, customer service manager and an ops manager. And then a "working CWA" lead agent position bid by seniority.
Anyone hear anything?