vantheman63
Senior
So, today was a travel day...on US....$829.30 paid for an F-Class ticket from LAS-PVD via PHL.
And, as we were discussing in the Gautbaum thread where Elise addressed the media, the EXACT thing happened...potentially to me.
Here's what happened:
- I show up to LAS on a Sunday morning...in complete FEAR I won't make it through security as the lines are the longest lines I've ever personally witnessed on any place on earth.
- I skip the US ticket counter to get a boarding pass, remembering the US Club is actually outside security at LAS.
- As I walk by the security line, I notice the F-Class line has exactly ZERO people in it...while the other lines are as long as any on earth.
- I enter the club at 7:45 (9:00 am departure, 8:30 am boarding time), show my credentials and the Club Angel says, "no worries Mr. VanTheMan63, 10 mintues is all you will need for security with an F-Class BP."
- I take a quick e-mail download and make a phone call, leave the club at 8:15 am....10 minutes has me at the gate at 8:25, give or take 5 mintues...
- I leave the club....having been in there less than 30 minutes....and there are suddenly, 150 people PLUS in line....for the First Class security line.
- I get in line, PAST the elevators....and IMMEDIATELY start to wonder...."can I make this line BEFORE they close the flight?"
Now....the lovely and talented EMBFA suggests I need a traveling companion to help me through the airport....the all knowing, all seeing BOB LOBLAW, calls me "Mr. Stupid" and then suggests I'm actually a complete idiot...only to....well, never mind....then PHLfa88 suggests (a.) I'm a pig because I eat "slop" and that (b.) I'm cheap, theorizing, I only travel in F for free with upgrades, having ZERO idea I actually pay for it. ITESTWELL suggests that all us "high yield, VFFers" want is "arrive on time with out luggage." I of course say, "Doug Parker doesn't get it, I understand since you have a kool-aid IV going, you don't either."
So....here's what happened...
I watch COUNTLESS crew members (not US as they get dropped RIGHT at the aircraft in LAS), no less then 7 crews of 5 to 7 people, cut the line....then I watch Lord knows how many wheel chairs cut the line. EVERYONE around me is not happy...I finally go to TSA and cry foul..."look, I'm doing this the way you want, standing in line, I have a 9:00 am flight, it's 8:40...and your "line" lets anyone and everyone in." He then looks at me, says "not my problem." I call BS....get a supervisor...and they move me into another line....with 2 people...now 8:45...and the 2 people yield to me to get through.
I get through and RUN like a crazy man to A-17....I show at the gate at 8:52....and guess what?
My seat, 3D was there....the flight was not closed...to EMBFA's point...they were waiting for me....not bad, I was impressed.
To the "Gautbaum" thread point....US would TOTALLY have been within it's right to close the flight and give my seat to another traveler. As with that person...this flight was full...there were people waiting at the gate, and I'd bet my house there were other elites (oops, someone here hates that....errr..."loyal") travelers who would love to have 3D.
Instead, the G/A in LAS did the right thing....she waited until she could wait no more....NO DOUBT knowing I was checked in, s**t happens and the bus doesn't need to leave for 7 or 8 more minutes.
I get on the airplane, the F/A gets me some water as he could see I was a wreck...they close the doors and we go. Now, to top it all off....we landed in PHL 20 minutes EARLY!!!
So.....now I ask....
WHY DOES AN AIRPLANE NEED TO CLOSE OUT AND LEAVE 8 MINUTES EARLY???? When SOMEONE SHOULD KNOW THE CUSTOMER IS IN THE AIRPORT????
I understand the rules...I would have been there in PLENTY of time had flight crews in multiples and wheel chair folk not cut the line...
At the end of the day, the flight pushed EXACTLY at departure...maybe a minute or 2 late....and we got to our destination 20 mintues early.
WHY WOULDN'T THIS BE THE RULE OF THE DAY??? To take care of the customer??? Doesn't your fearless leader ALWAYS implore you to "take care of customers" on EVERY speech he gives? (I don't believe much of what he says)
With all due respect to BOB LOBLAW who claims I'm dumber then a box of hammers....or to EMBFA who believes I need a companion to keep me from getting lost...or to ITESTWELL for believing all guys like me want is to get there on time, with my luggage (I rarely check so it usually shows up when I show up)...and to PHLfa88 who thinks I don't pay for the seat...
How did the company, looking after a CP, looking after a person that spent $800 for a one-way ticket, how did that hurt a soul???
Take your shots....I'd love to hear how this was bad for anyone...that the company looked after a customer and still got to where the flight needed to go on time.
And, as we were discussing in the Gautbaum thread where Elise addressed the media, the EXACT thing happened...potentially to me.
Here's what happened:
- I show up to LAS on a Sunday morning...in complete FEAR I won't make it through security as the lines are the longest lines I've ever personally witnessed on any place on earth.
- I skip the US ticket counter to get a boarding pass, remembering the US Club is actually outside security at LAS.
- As I walk by the security line, I notice the F-Class line has exactly ZERO people in it...while the other lines are as long as any on earth.
- I enter the club at 7:45 (9:00 am departure, 8:30 am boarding time), show my credentials and the Club Angel says, "no worries Mr. VanTheMan63, 10 mintues is all you will need for security with an F-Class BP."
- I take a quick e-mail download and make a phone call, leave the club at 8:15 am....10 minutes has me at the gate at 8:25, give or take 5 mintues...
- I leave the club....having been in there less than 30 minutes....and there are suddenly, 150 people PLUS in line....for the First Class security line.
- I get in line, PAST the elevators....and IMMEDIATELY start to wonder...."can I make this line BEFORE they close the flight?"
Now....the lovely and talented EMBFA suggests I need a traveling companion to help me through the airport....the all knowing, all seeing BOB LOBLAW, calls me "Mr. Stupid" and then suggests I'm actually a complete idiot...only to....well, never mind....then PHLfa88 suggests (a.) I'm a pig because I eat "slop" and that (b.) I'm cheap, theorizing, I only travel in F for free with upgrades, having ZERO idea I actually pay for it. ITESTWELL suggests that all us "high yield, VFFers" want is "arrive on time with out luggage." I of course say, "Doug Parker doesn't get it, I understand since you have a kool-aid IV going, you don't either."
So....here's what happened...
I watch COUNTLESS crew members (not US as they get dropped RIGHT at the aircraft in LAS), no less then 7 crews of 5 to 7 people, cut the line....then I watch Lord knows how many wheel chairs cut the line. EVERYONE around me is not happy...I finally go to TSA and cry foul..."look, I'm doing this the way you want, standing in line, I have a 9:00 am flight, it's 8:40...and your "line" lets anyone and everyone in." He then looks at me, says "not my problem." I call BS....get a supervisor...and they move me into another line....with 2 people...now 8:45...and the 2 people yield to me to get through.
I get through and RUN like a crazy man to A-17....I show at the gate at 8:52....and guess what?
My seat, 3D was there....the flight was not closed...to EMBFA's point...they were waiting for me....not bad, I was impressed.
To the "Gautbaum" thread point....US would TOTALLY have been within it's right to close the flight and give my seat to another traveler. As with that person...this flight was full...there were people waiting at the gate, and I'd bet my house there were other elites (oops, someone here hates that....errr..."loyal") travelers who would love to have 3D.
Instead, the G/A in LAS did the right thing....she waited until she could wait no more....NO DOUBT knowing I was checked in, s**t happens and the bus doesn't need to leave for 7 or 8 more minutes.
I get on the airplane, the F/A gets me some water as he could see I was a wreck...they close the doors and we go. Now, to top it all off....we landed in PHL 20 minutes EARLY!!!
So.....now I ask....
WHY DOES AN AIRPLANE NEED TO CLOSE OUT AND LEAVE 8 MINUTES EARLY???? When SOMEONE SHOULD KNOW THE CUSTOMER IS IN THE AIRPORT????
I understand the rules...I would have been there in PLENTY of time had flight crews in multiples and wheel chair folk not cut the line...
At the end of the day, the flight pushed EXACTLY at departure...maybe a minute or 2 late....and we got to our destination 20 mintues early.
WHY WOULDN'T THIS BE THE RULE OF THE DAY??? To take care of the customer??? Doesn't your fearless leader ALWAYS implore you to "take care of customers" on EVERY speech he gives? (I don't believe much of what he says)
With all due respect to BOB LOBLAW who claims I'm dumber then a box of hammers....or to EMBFA who believes I need a companion to keep me from getting lost...or to ITESTWELL for believing all guys like me want is to get there on time, with my luggage (I rarely check so it usually shows up when I show up)...and to PHLfa88 who thinks I don't pay for the seat...
How did the company, looking after a CP, looking after a person that spent $800 for a one-way ticket, how did that hurt a soul???
Take your shots....I'd love to hear how this was bad for anyone...that the company looked after a customer and still got to where the flight needed to go on time.