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blogs.hbr.org (blog)
How Walmart Can Start Competing Online
blogs.hbr.org (blog)
Frequent flyer programs transformed once-homogeneous airlines into differentiated entities – and similar loyalty programs can do the same for web retail. I'm amazed at how loyal my friends who travel frequently are to their preferred airlines. (I'm ...
http://news.google.com/news/more?ncl=d2oDv0yPYr2-5ZM&authuser=0&ned=us
View the full article
blogs.hbr.org (blog)
How Walmart Can Start Competing Online
blogs.hbr.org (blog)
Frequent flyer programs transformed once-homogeneous airlines into differentiated entities – and similar loyalty programs can do the same for web retail. I'm amazed at how loyal my friends who travel frequently are to their preferred airlines. (I'm ...
http://news.google.com/news/more?ncl=d2oDv0yPYr2-5ZM&authuser=0&ned=us
View the full article