Looking for someone who received the wrong bag flying out of Chicago early after noon 02/19

Discussion in 'American Airlines' started by JDAA, Feb 19, 2020.

  1. JDAA

    JDAA Newbie

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    My daughter flew out of Chicago this afternoon. She did curbside checking. She flew to Orlando. After getting her bag and opening it was not her bag. It has her name on it but the items inside belong to someone else. She checked several things in, including car seats. She did get her card seats but the wrong piece of luggage. So the American Airline employee who checked in her bag must have put her ticket on someone else's luggage and then put another passenger's ticket on her luggage. Several calls to AA and although everyone has been nice they just tell her there's no way to track her piece of luggage. Just hoping someone that has her luggage comes on here trying to find her.
     
  2. robbedagain

    robbedagain Veteran

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    How can they not trace it when the bags are scanned multiple times from check in to arrival?
     
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  3. JDAA

    JDAA Newbie

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    Because the scanned ticket that has her name is on the bag she has which does not have her stuff. They put her scanned ticket on the wrong bag. When they look to see where it went it will say to her. Scanned tickets only work if they’re put on the correct person’s luggage
     
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  4. swamt

    swamt Veteran

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    Sir, no disrespect, but coming here looking for lost luggage is not a good idea. You are better off sticking with CS at the airline, not here on a forum.
     
  5. eolesen

    eolesen Veteran

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    Seriously doubt anyone will be looking here for it. This is a site of a couple hundred airline employees complaining about their employer. Customer posts here are few and far between.

    Hopefully she was smart enough to have her name somewhere on the bag?... That's the quickest way to prevent something like this from happening. If the bag she has had a nametag, chances are high that's who has her bag.
     
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  6. JDAA

    JDAA Newbie

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  7. JDAA

    JDAA Newbie

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    It was a brand new bag and she did not have any identification on inside or out. The bag she received also didn’t have anything identification except for a Nordstrom’s receipt. She contacted Nordstrom to see if they could contact that person and daughter gave permission to give her phone number to them. They were very nice but said they couldn’t do it. I knew this forum was a long shot but wanted to try anything we could. My daughter is an extremely petite woman and it’s so hard to find clothes that fit so it’s going to be difficult to replace everything
     
  8. delldude

    delldude Veteran

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    Best shot is if the other person calls the airline.
     

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