Make That 30!

[700UW]

Paladini Named US Airways Vice President of Customer Service
Wednesday January 7, 1:09 pm ET

ARLINGTON, Va., Jan. 7 /PRNewswire-FirstCall/ -- US Airways (Nasdaq: UAIR - News) today named Donna Paladini to fill the vacant position of vice president of Customer Service, effective immediately.

Paladini, who has been a managing director of Customer Service since 2002, joined US Airways in 1982 as an auditor and has served in a variety of management positions. These include regional director of Customer Service, director of Customer Advocacy, director of Dining and Cabin Services and divisional controller for Customer Service.

"Donna brings a wealth of experience, energy and leadership talent to US Airways' continuing efforts to deliver excellent customer service, and after an exhaustive search, we concluded that she was the most capable candidate to fill this open position," said Al Crellin, executive vice president of operations, to whom she will report.

As head of the Customer Service department, Paladini will be responsible for airport operations, including ticketing, gates, baggage and ramp functions, at 67 locations on the US Airways system involving approximately 8,500 employees.

She holds a bachelor of science degree in business administration from Robert Morris College in Pittsburgh.

 

[Harry Callahan]

WOW Just what we need with all that is going on.

 

[jack mama]

That number will be shrinking...I heard at least 4 VPs are gone as of today...

 

[geo1004]

FYI - She fills a vacancy - this is not newly created VP position.

 

[A320 Driver]

And at least they filled the position from within.

A320 Driver B)

 

[OldGuyinPA]

Barf.....It's amazing...Al, just amazing

 

[D M G]

FYI - She fills a vacancy - this is not newly created VP position.

They should be consolidating VP positions, not filling every vacancy that pops up or creating new ones.

 

[phillyguy]

But why the hang up on the title VP - heck why not call everyone a VP.

Is it not more a matter of the cost of the excecutive management group as percentage of overall costs compared to the competition and even over time within U.

 

[usfliboi]

ROFl There is nothing at all wrong with filling this vacancy . You guys amaze me.

 

[Colby]

But why the hang up on the title VP - heck why not call everyone a VP.

You got a point here....


Heck Im a VP........................ VACANT POSITION !!!!!! :blink:

 

[TomBascom]

That number will be shrinking...I heard at least 4 VPs are gone as of today...

Do tell...

 

[wench]

What has happend to AC...& is he still an employee of U?

 

[Light Years]

I hereby appoint myself Vice President of Replying To Every Post On USAviation.com.

 

[Dog Wonder]

This is a vacancy? Crellin is made Senior VP of Customer Service, a new position. After an appropriate period of celebration Paladini gets Crellin's old job, VP of Customer Service.

The vacancy is double talk. Two VPs doing the work one used to do. Actually not as much, since US Airways is a much smaller airline now.

 

[Finish or Ignore]

Can't wait to be inundated with fresh new ideas from the above mentioned
Wolf/Gang disciples.