Software glitch forces JetBlue to contract lift

john john

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Sep 12, 2004
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Software glitch forces JetBlue to contract lift
Wednesday March 7, 2007
JetBlue Airways will remove each of its 26 E-190s from service for up to three days through the end of April to fix a software glitch affecting a variety of systems onboard the aircraft. In order to avoid delaying or canceling flights, it will contract ExpressJet Airlines to operate four 50-seat E-145s on affected routes. A JetBlue spokesperson told ATWOnline that the airline will inform passengers and that no more than two daily lines of E-190 flying out of 120 will be affected. Daily ExpressJet frequencies will comprise one Boston-Buffalo, two BOS-Washington Dulles, two New York JFK-Richmond and one JFK-Columbus.

"We knew as a launch customer of the 190 that we would have to identify and resolve some problems over the course of the first couple of years of the aircraft's life," the spokesperson said. "We are taking this aggressive stance because we need to fix our operation and need all of our aircraft operating to our expectations." The aircraft will be modified at Embraer's facility in Nashville. JetBlue cited as an example of the problem a recent Pittsburgh-JFK flight forced to divert to Philadelphia because of an ultimately erroneous indication of icing on the wings. Two modification lines will run in Nashville, removing aircraft from service for nonconcurrent stretches of one and two days. Future E-190 deliveries will include the fix. Regarding the cost burden, the airline said, "We are partnering with Embraer on finding the issues that need resolution and implementing the solutions."

http://www.atwonline.com/channels/aircraft...ment/index.html