Hi,
Just a quick note to let all of you know that we have posted a holiday letter from all of United's Pilots to our passengers at the GlennTilton.com website. This is a news story.
We're committed to getting you safely, quickly and comfortably to your destination through the holidays, and beyond, of course.
The letter is below, for your convenience.
Thanks!
-----------------------------------------------------------------------------------------------------------------------------
December 16, 2008
To our passengers,
“As the Holiday Season approaches, the professional pilots of United Airlines want to assure our passengers that whether you are headed home to share the holidays with loved ones or enjoying vacation travel, we’ll continue to go the extra mile to make sure that you get to your destinations in comfort with minimum stress and inconvenience. "
“We are very much aware that the friendly skies have become less friendly in recent times because of increased costs, reduced flights and cutbacks in in-flight service and amenities. We have been at the forefront when it comes to resisting these cost-cutting initiatives because we do not believe that our passengers should be penalized for the mistakes of United’s management. We still feel that way and are still fighting the fight on behalf of our passengers. "
“As we get into the winter months, we want you to know that United is an all-weather airline. United pilots pioneered many of the safety innovations such as onboard weather radar, anti-skid brakes, enhanced weather forecasting, and improved navigation instruments that allow safe operation in inclement weather. And we will not allow our airline to fabricate excuses for not serving the needs of our passengers. "
“On behalf of United’s professional pilots, we want to extend our best wishes to all for a joyous Holiday Season. We will continue to do all that we can to make the skies friendlier for our valued passengers who continue to be our number one priority.â€
The Pilots of United Airlines
United Chapter, Air Line Pilots Association
Just a quick note to let all of you know that we have posted a holiday letter from all of United's Pilots to our passengers at the GlennTilton.com website. This is a news story.
We're committed to getting you safely, quickly and comfortably to your destination through the holidays, and beyond, of course.
The letter is below, for your convenience.
Thanks!
-----------------------------------------------------------------------------------------------------------------------------
December 16, 2008
To our passengers,
“As the Holiday Season approaches, the professional pilots of United Airlines want to assure our passengers that whether you are headed home to share the holidays with loved ones or enjoying vacation travel, we’ll continue to go the extra mile to make sure that you get to your destinations in comfort with minimum stress and inconvenience. "
“We are very much aware that the friendly skies have become less friendly in recent times because of increased costs, reduced flights and cutbacks in in-flight service and amenities. We have been at the forefront when it comes to resisting these cost-cutting initiatives because we do not believe that our passengers should be penalized for the mistakes of United’s management. We still feel that way and are still fighting the fight on behalf of our passengers. "
“As we get into the winter months, we want you to know that United is an all-weather airline. United pilots pioneered many of the safety innovations such as onboard weather radar, anti-skid brakes, enhanced weather forecasting, and improved navigation instruments that allow safe operation in inclement weather. And we will not allow our airline to fabricate excuses for not serving the needs of our passengers. "
“On behalf of United’s professional pilots, we want to extend our best wishes to all for a joyous Holiday Season. We will continue to do all that we can to make the skies friendlier for our valued passengers who continue to be our number one priority.â€
The Pilots of United Airlines
United Chapter, Air Line Pilots Association
