American Eagle Wages = Bad News For Customers

[deltawatch]

ON-TIME:
1- Hawaiian Airlines ... 87.3%
2- Southwest Airlines ... 83.5
3- Atlantic Southeast Airlines ... 81.5
4- US Airways ... 80.0
5- Continental Airlines ... 79.9
6- JetBlue Airways ... 78.1
7- ExpressJet Airlines ... 76.9
8- Delta Air Lines ... 76.5
9- America West Airlines ... 76.3
10- Skywest Airlines ... 73.9
11- Northwest Airlines ... 73.8
12- AirTran Airways ... 73.2
13- Comair ... 72.7
14- United Airlines ... 71.6
15- American Airlines ... 68.9
16- ATA Airlines ... 68.5
17- Alaska Airlines ... 67.7
18- American Eagle ... 65.7 :down:
19- Atlantic Coast Airlines ... 64.8
(Average: 74.9%)

MISHANDLED BAGGAGE:
(Reports per 1,000 passengers - best to worst)
1- AirTran ... 3.16
2- Continental ... 3.25
3- Southwest ... 3.48
4- JetBlue ... 3.64
5- Hawaiian ... 3.72
6- US Airways ... 3.85
7- America West ... 3.96
8- Alaska ... 4.09
9- Northwest ... 4.59
10- ATA ... 5.60
11- United ... 5.64
12- Delta ... 5.75
13- ExpressJet ... 5.76
14- American ... 6.10
15- American Eagle ... 12.60 :down:
16- Comair ... 14.90
17- Skywest ... 16.79
18- Atlantic Coast ... 19.06
19- Atlantic Southeast ... 19.61
(average: 5.91)

 

[mweiss]

Oh, please. You take two data points at a single point in time and say that it proves paying the employees less means planes won't leave on time and baggage won't get to the destination?

I could give at least five counter-arguments to that one, off the top of my head. One really quick one: how about comparing to, say CO? Or WN? B6?

Look, I've got nothing against the argument you made, but your evidence is beyond flimsy.

 

[PITbull]

mweiss,

Its either your way, or the highway, and "flimsy".... you kill me....everyone's facts or opinions are wrong but yours..

 

[mweiss]

Did you even look at what he posted? His own numbers disagree with his conclusion!

 

[tim]

Oh, please. You take two data points at a single point in time and say that it proves paying the employees less means planes won't leave on time and baggage won't get to the destination?

I could give at least five counter-arguments to that one, off the top of my head. One really quick one: how about comparing to, say CO? Or WN? B6?

Look, I've got nothing against the argument you made, but your evidence is beyond flimsy.

Who is this guy...the next great airline CEO guru or what?

We already have MBA people from Harvard on here no less and look where it gets us, down the drain...

 

[ITRADE]

There is ZERO correlation here. ZERO.

Eagle is late because Eagle is at the mercy of the mainline connections and hubs.

I'll note that JetBlue is in the top 5 or 6 in both categories. So, I guess all non union work forces aren't so bad, after all. Right?

 

[tim]

Right?

ABSOLUTEY!!

You always are, just ask yourself....

 

[mweiss]

COMPLAINTS per 100K EMPLANEMENTS

1 SOUTHWEST AIRLINES 0.17
2 SKYWEST AIRLINES 0.22
3 EXPRESSJET AIRLINES 0.23
4 ATLANTIC SOUTHEAST AIRLINES 0.42
5 JETBLUE AIRWAYS 0.61
6 CONTINENTAL AIRLINES 0.71
7 AMERICAN EAGLE AIRLINES 0.73
8 COMAIR 0.81
9 HAWAIIAN AIRLINES 0.87
10 US AIRWAYS 1.04
11 AMERICAN AIRLINES 1.11
12 DELTA AIR LINES 1.22
13 AMERICA WEST AIRLINES 1.23
14 UNITED AIRLINES 1.33
15 NORTHWEST AIRLINES 1.39
16 ALASKA AIRLINES 1.43
17 ATA AIRLINES 1.85
18 AIRTRAN AIRWAYS 1.90
19 ATLANTIC COAST AIRLINES 2.18

Well, what do you know? American Eagle Wages = Fewer Customer Complaints!

 

[tim]

Well, what do you know? American Eagle Wages = Fewer Customer Complaints!

Well, what do you know, another guru on the boards


Don't you feel good now, knowing you are such a genius.

 

[ITRADE]

COMPLAINTS per 100K EMPLANEMENTS

1 SOUTHWEST AIRLINES 0.17
2 SKYWEST AIRLINES 0.22

Amazing, huh? Skywest was #2.

Again. ZERO correlation.

 

[BillLumbergh]

This thread is going nowhere.