I totally agree, there is sloppy work all over the place.. especially when seasoned ramp agents fail to load bags on a flight. I agree, there is sloppy work when seasoned gate agents take 1 and 2 min delays because they have no sense of urgency.. Yes there is sloppy work all over the place.. And I am going out on a limb to say we all know the person in our stations that should have retired 5 or 10 years ago - they are miserable, hate their job, spread bad news and bad mouth the company every chance they can. Those are also the ones that need to be forced out. If you cannot step up in todays marketplace, you need to get out of the way.
Improving the airline starts with each and everyone of us. So next time your in a conversation with a co-worker about how things use to be and how terrible they are now.. why dont you opt for a different path.