That reputation got a boost when USAir President and CEO Ed Colodny, a starchy New Englander, told Piedmont employees: “Warm Southern hospitality is going to be replaced with cool Northern efficiency.†Within months, Piedmont slipped from fourth to 12th of the nation’s 13 airlines in on-time flights. Since the merger, the airline has twice declared bankruptcy, stiffing tens of thousands of investors. In 2004, bad management stranded thousands of Christmas travelers. In 2005, mercifully, US Airways merged with America West Holdings, the Tempe, Ariz.-based owner of America West Airlines.
http://www.businessnc.com/index.php?src=di...1ade52210beddd3
Many of you know about the "Cool Northern Efficiency" expression that was attributed to Colodny (others have have maintained that it was actually said by Randy Malin);
It became a catchphrase for much of what went wrong with the PI/US merger. Now that the days CCY over, and the US/HP merger is almost fully completed, maybe we need a new catchphrase for the Sand Castle way of doing things.
It really should include the word "Western", in the tradition of having the words "Southern" and "Northern".
http://www.businessnc.com/index.php?src=di...1ade52210beddd3
Many of you know about the "Cool Northern Efficiency" expression that was attributed to Colodny (others have have maintained that it was actually said by Randy Malin);
It became a catchphrase for much of what went wrong with the PI/US merger. Now that the days CCY over, and the US/HP merger is almost fully completed, maybe we need a new catchphrase for the Sand Castle way of doing things.
It really should include the word "Western", in the tradition of having the words "Southern" and "Northern".
