Romero’s plane sat on the runway for five hours without air conditioning until the flight was canceled. It was delayed again the next day, which, the letter states, “caused a riot-like situation, which endangered Mr. Romero, his girlfriend, and all other passengers.” Delta also lost his luggage.
richie romero @richieromero
I'm disgusted by how @Delta treats Diamond members. @AmericanAir lets talk how I switch status
American Airlines @AmericanAir Jul 6
@richieromero We'd love to have you join our loyalty program, Richie! Call AAdvantage Customer Service for help at 800-882-8880.
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